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Delegate to Accelerate Success! by:Ed Sykes

Recently on the television reality show, The Apprentice, Donald Trump would give the ultimate winner the dream job of working for him, running one of his divisions and earning $250,000 per year. On the final episode, the choice came down to two candidates, Bill Rancic and Kwame Jackson, for the "ultimate" job. Both were very qualified. Bill Rancic was the owner of a successful Internet cigar business grossing over one million dollars a year, and...more

The Cat in the Hat Will Help You Get Your Point by:Ed Sykes

Dr. Seuss's "The Cat in the Hat" Will Help You Get Your Point Across! (Yes you can, here is the Plan) Copyright © 2004 Ed Sykes. All rights reserved I was recently coaching an engineer who wanted to improve his speaking skills. After videotaping him, we discussed his strong points and then his areas of improvement. Then we got to the area of vocal variety. Vocal variety is the quality of your speech that hold your audience. It is the combination...more

How Appetizing is Your Feedback? by:Ed Sykes

Recently, I was watching a rerun of the successful television show, The Cosby Show. The patriarch of this professional family (He is a doctor and his wife is a lawyer.) played by Bill Cosby, was just told by his college-bound daughter that the boyfriend she brought home to meet him was really her fiancé. He was disappointed with the news. Disappointed not in the young man or what he did (he was a "maintenance engineer"), but in the way he was told about this engagement. Mr. Cosby said that the way he was told was like taking a sizzling, delicious, robust T-bone steak and serving it on a garbage can lid. It's not too appetizing. You know the steak is delicious, but would we really want to eat it? It's not too appetizing. I ask you, when you give feedback, do you make it appetizing for the receiver of the feedback? Or do you make your "steak" indigestible? We can be giving great feedback everyday and, unless we make it appetizing so others will digest it, our feedback will not acted upon. The following are ten techniques for making your feedback more appetizing: 1. Prep for a Great Meal Just as you would prep for a great meal, you should prepare to give feedback. Mentally go over...more

Getting Back to Basics: A Customer Service Tale by:Joy Fisher-Sykes

One hot summer day my daughter and I ventured to our local craft store with one mission in mind - purchase velvet covered coloring panels called fuzzy boards. Little did we know this simple trip would turn into such an adventure. The store advertised the boards on sale and offered a 40% discount coupon. My daughter excitedly selected two boards...more

A Common - Yet Easily Avoidable - Marketing Mistake by:Kathleen Gage

December is a month in which many organizations make plans for the coming year. Now is a great time for you to look at your marketing systems for attracting and retaining customers. Although front end systems such as advertising, public relations, press releases, direct mail, sales letters and promotional items are important, equally as important...more

Your Resume Should Have Character by:Linda Matias

The notion that employers are only interested in where you have been and where you are heading is pure nonsense. Experienced hiring managers take into account both your experience and your character. After all, in the end, they are hiring a human being, not a robot. Still, many believe that personal attributes just take up space and make the resume "fluffy." After reading countless job descriptions that make it a point to mention personal characteristics and speaking directly with hiring managers on this specific topic, I've come to realize that it's not the inclusion of personal attributes that make resumes superficial. It's how the characteristics are presented that is the cause of concern. In this article, I will focus on the top three characteristics employers seek (good communication skills, honesty, and a strong work ethic) and discuss how you can seamlessly integrate them into your resume. Now let's get started.Print out your resume and take a look at it. If you find that you carelessly threw some of the characteristics mentioned above in your resume without making supporting statements to back them up, then the reader will question the sincerity of your claims. Here's an...more

Your 7 Minute MBA by:Mike Hayden

I wish you a Happy & Prosperous New Year!This PVT is short, with a few links to help you launch your new year.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Can you answer these 10 questions to help you build your business dream?Listen to my...more

Fixed Income Investment by:Richard Hamilton

With interest rates at 40 year lows it seems difficult to find fixed income investments with high yields. Money Market funds are paying investors about 1.4% and Commercial Paper is only yielding 2.3%. For those willing to commit their capital for...more

How Could Choosing to Not Do It All Enhance Your Impact? by:Sue Edwards

How often have you heard yourself say, "I've got so many balls in the air I don't know how I can possibly keep track of them all". We may be managing to keep the balls in motion, but how good is our juggling performance really? Are our movements...more

Are You Ready To Be Your Own Boss? by:Abel Cheng

You have this burning desire you want to be on your own. The temptation is so great that you want to quit your job. Enough is enough. You're sick of working for other people for a ridiculous pay.To be your own boss means controlling your own destiny,...more

Can You Make Money Without Money? by:Abel Cheng

When I ask why you don't start your own business, I always hear, "I don't have money to start a business." This is a common excuse people give for not starting their own business.There is truth in the statement. You actually need money to make money...more

Are You ISO Auditor-Phobic? by:Chris Anderson

Which is more painful: an audit or spending the holidays with Aunt Sally and her green Jell-O mold? Either way, your company audit still looms in your mind, but it shouldn't be that scary - quite the opposite. Besides, even Sally "audits" herself...more
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