Loyal customers are the foundation of almost every business. Going the extra mile to provide outstanding customer service is the first step to customer loyalty. But there is more. Of course - your products and services in general need to be good. If you offer lousy uptime there is not really a reason to be loyal when being a customer. You just don't deliver, period.Here are a few more suggestions to gain customer loyalty.1) Be smart. Be smarter...more
As a small business owner, it's wise to familiarize yourself with some key deductions that may reduce your tax bill for 2004. Employee Benefit Plans - You may deduct contributions to employee benefit plans (such as health insurance plans and retirement plans). Depending on your circumstances the maximum contribution that you may deduct per employee in a qualified retirement plan can go up to:$100,000 or more With a Defined Benefit Plan$...more
Have you ever wondered what would it take to compete successfully with the "big guys" like Simon & Schuster and even get to the top of the heap? If there is such thing as a magic formula for success, then the story of Geela, the author of the bestseller book THE AMERICAN DREAM can certainly make a believer out of you too. Mastering the art of the possible is at the heart of Geela's brand new book where her message is that the possible always exceeds the impossible. It's a sobering fact that no one not even the "big guys" (the large publishing houses) are immune to the risk of failing and even going out of business and not so much because of lack of resources but rather lack of innovation, high vision and keeping up with inevitable change. In fact, too many companies take the complacent approach of "one-size-fits-all" to marketing and promotion with a worn out attitude of "business as usual" and "we're the best, you're the rest" that stifles innovative thinking (thinking outside the box) so essential for surviving and thriving in a very competitive and dynamic industry where change is the norm and maintaining success is the exception. It's been Geela's...more
Are you a victim of any credit card fraud or identity theft? Then you definitely need an enhanced defense from those menaces. You can get superior security from http://www.gotocreditreport.com. Actually, those financial offenses take place due to the lack of knowledge of your personal credit status. But, with GotoCreditReport.com , you will get an...more
Mike Caringi, owner of a small New Jersey business that sells pumps, found himself facing a gut-wrenching dilemma last summer. Should he continue paying $ 1,500 each month for essential telecommunications services he no longer receives and for leased equipment he claims was never installed? Or, should he stop making payments and face a potential...more
Trying to fit all the planning and preparing and celebrating of the holiday season into an already busy schedule can bring a lot of stress to a time of year that's supposed to be full of peace. These days, even Santa needs help making his list and checking it twice!Fortunately, help is available. Virtual Assistants, or VA's, offer a wide range of services designed to save you time and lighten your workload, which is more important than ever at this busy time of year. Here are a few ways a VA can help make your Christmas merry: Research gifts online Plan work for the new year Online Christmas shopping Send e-greetings to your contacts Make holiday travel arrangements Plan your Christmas event or party Add special holiday content to your website Send out announcements of your holiday promotions Send out "handwritten" Christmas or New Year cards Handle some of your office staff's regular work so you can give them some time offYou can even give a gift certificate for VA services to someone you know - you'll both save time!Of course, Virtual Assistants can be an asset to your business any time of year!Many entrepreneurs, especially those working from home, find that business...more
IntroductionThe role of the Human Resource Manager is evolving with the change in competitive market environment and the realization that Human Resource Management must play a more strategic role in the success of an organization. Organizations that...more
Most people don't think it makes a difference which long distance provider they choose anymore. But, fact of the matter is, if you are still using one of the big three, you could save up to 60% on your monthly phone bill.If you know what you are...more
Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results.Shift Focus to...more
"Ha!" you say. "For someone to make a statement like that, they obviously haven't worked in the real world and certainly have never had to run a company." Well, let me assure you. In my past I've not only run companies, but spent many years in one...more
Product Review - IntroductionProduct Review - What I likedProduct Review - What I didn't likeProduct Review - Best Features SummaryTable of Contents - Seven Sections - 29 Tax TipsFinal Comments and Pricing (under $40)Suggested Books & Reference...more
Presently council tenants are able to purchase their rented property after 2 years of tenancy. However, this is about to change. As of the 18th January 2005, the new Housing Bill becomes law and the current 2 years will change to a period of 5 years....more