It sounds simple- right? You are where you THINK you are! And it is simple but do we practice it? Of course we are where we think we are! The question is where do YOU think you are? It's a principle I talk about all the time. Everything we do, we create in our minds before we do anything. The cars we drive, the house we live in all began as a thought in someone's mind. Our minds are incredible tools, machines that are efficient and...more
One of the first great things I learned when starting my business, is that there are two ways of thinking. You can believe that there is more than enough business to go around or you can have the scarcity mentality. Either way you believe you are probably right.The principal of abundance promotes the belief that not only is there enough business to go around, and that the universe has room for us all to benefit equally, but also commands us to...more
One thing all successful small business owners have in common is the knowledge that their business is based on enthusiastic customers. Despite their multi-tasking titles of bookkeeper, service provider and sales-manager, their most important title is Customer-Enthusiasm Guru.Your question, undoubtedly, is how do I find time in my unbelievably over-loaded schedule to become a customer-enthusiasm guru? Following are a few quick steps you can take to focus on your customer in everything you do:1. Evaluate your customer base. Who are your best customers and why? What similarities do they share? What are their core needs and how do you solve them? This step is important because every other task relates to your vision of these top customers. 2. Keep the customer in mind. Before initiating new processes ask yourself how it will benefit your ideal customers. Whether you are implementing a new bookkeeping system or hiring help, keep your customer's needs in mind. Always prepare your customers for any changes so they know what to expect.3. Create systems that maintain customer contact. Use automated e-mail notes to keep in touch with your customer.4. Communicate even when you have...more
The Importance of setting appointments is crucial to running a business. They are the key to a successful business.When making appointments try to make your call between one and two minutes maximum. Practice keeping your calls to this time scale, any longer and you could be drawn into a full scale presentation. It is like trying to describe a...more
Has your broker ever told you that a stock is "overbought" or "oversold"? He probably went on the explain that the stock you own (I hope you didn't) had gone down so far that it now was oversold and due for a rally. He might also have encouraged you to buy an equal amount to "dollar cost average" your position so that when ("if"- he...more
Every stock market investor faces one primal enemy. An enemy so perverse, it will drive thousands of investors from the stock market through its ability to defeat even the most practiced investment strategy. Who is this enemy you ask? Your arch nemesis, in this case, goes by the name E. MotionsÂ…don't ask me what the "E" stands for.Emotions are the driving force behind every stock market cycle. Quite simply, if they weren't present in the stock market, investors could be reaping rewards based solely on the expanding or receding economy, and professional traders wouldn't have any juicy profits from those emotional mistakes to grab.Here is an example scenario:Let's say that you've done your homework, read the books, traded on paper, and now you're making your fondest dream come true by investing in the market and making money! You maturely approach losses as part of the learning curve. You've experienced your share of them but your wins are still in the lead, thanks to the commitment you made of not deviating from your chosen strategy. Euphoria sits on your shoulder. One day, after 3 frustrating hours in traffic, you get home to find changes. ...more
"It's no good! I'm just *hopeless* with figures!"If you've ever said that to yourself then don't worry - you're not alone.Many people believe themselves to be math phobic or "numerically challenged". However the fact is...more
Have you ever been in the situation where you have become so focussed on achieving a goal that you have done so at the detriment of everything else in your life?The 'All or Nothing' SyndromeIn a coaching session I had with one of my clients...more
Being a lifelong student, I am regularly attending seminars etc. to become the best I can be in all areas of my life. In the past year I have undertaken an Image and Brand Management Program with Image Group International and the knowledge I have...more
Do you remember the last time you went into a shop and the person 'serving' raced over to you, greeted you with a lovely smile, heaps of enthusiasm and said, "Welcome to our store, what can I help you with today?" And then listened...more
I AM THE CONSUMER. AND I HAVE LOW-RATE SUPER-POWERS!Note: The following is part 1 of a 5 part series. Over the course of these next 5 articles, I am going to introduce you to several methods for maximizing the use and benefits of the best Credit...more
INTEREST BEWARE, THERE'S SAFETY IN NUMBERS!Note: The following is part 2 of a 5 part series, Over the course of these 5 articles, I am going to introduce you to several methods for maximizing the use and benefits of the best Credit Cards and...more