By learning to speak to a diverse audience, you can broaden your client base transfer the learning to more people. We need to be more "PC". Were not talking "political correctness", were talking "Positively Conscious", of who is in our audience and understanding how to make people feel included. The more people feel included, the more they will listen to you, use your information and come back for more. If you offend people they will shut down...more
In challenging times, sometimes your boss's behavior becomes erratic. She may overmanage or undermanage you and your work. She may lose sight of all the things you are working on. You may not be sure what your boss's priorities are; they change daily.The costs associated with this business malady are many including: missed deadlines and opportunities, working on unimportant tasks, avoidance, frustration, the appearance of...more
I've had the pleasure and honor to meet some of the world's greatest leaders and leadership gurus. From Sir Richard Branson, General Tommy Franks, and Captain Mike Abrashoff to Dr. Warren Bennis, Dr. Henry Mintzberg, and Tom Peters. And I get paid to do it! Through our work with Linkage Inc., we help support their broadcasts of these famous people by designing and developing participant and facilitator guides that many clients use to turn a 90-minute presentation into a true learning and growth opportunity.I recently had the opportunity to meet with Bill George, former chairman and chief executive of Medtronic, Inc., the world's leading medical technology company, and author of the best-selling book, Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value.Bill George speaks boldly against the "shareholders are king" philosophy that has created many of the problems facing businesses today. With corporate accounting scandals rampant and CEOs being handsomely rewarded even while their companies are rushing headlong to failure, George believes that leaders must reexamine their values and principles and refocus their companies on the things that...more
It's time to beat the old bad customer service drum again. I know, I'm sick of beating the drum, too, but as long as bad customer service runs rampant through so many businesses I feel it is my entrepreneurial duty to bring it to your attention. So grab a pew and prepare to listen to the sermon I've preached before: bad customer...more
If there is not enough diversity in your employee base or there is high turnover with certain groups of employees, your organization will not be able to leverage the power of diversity. Building diversity in a company through recruiting and retention is an important step to creating an inclusive workplace. Are your recruiting efforts doing the...more
Abstract: Delegation is art and science. Effective leaders know when and how to delegate in order to 1) get more done and 2) develop people. This article provides tips for effective delegation.As a project leader, manager, or business owner, you may suffer from a fatal disease - one that can suck the very life force from not only you but from everyone and everything around you. The disease is called delegitis and its symptoms include:- Feeling overwhelmed not just by the amount of work but also by the broad range of work that you need to do.- The nagging suspicion that people around you - your employees and staff - are not as competent as you always thought.- The increasing sense of responsibility with the knowledge that there's no one who can do the work as good as you and as fast as you.- The meltdown that occurs when you DO count on others and things go south.If you've ever experienced these symptoms, you may have delegitis. In its final stages, it can devastate a team or company. In this article, we'll talk about the causes (delegitis is actually spread from monkey bites!) and the cures.Delegitis Linked to Monkey BitesHas this happened to you: You're...more
Real estate success? It happens by way of the many things you repeatedly do right, and it is your habits that ensure they get done. Here are some habits to develop for your real estate investing success.Ask for people's names, and tell them...more
It's true, You can make a lot of money by investing in real estate. Yet, many investors are not. And when you look at their real estate investment strategy, it's no surprise.The problem is that they have been brainwashed by the so called...more
A Business Necessity - CommunicationThis business necessity is often something we tend to NOT think about since we feel it's something that is always there. What is this necessity? Communication. Communication happens every day. We talk to...more
The beginning of a new year is a time when many of us make resolutions, some resolutions are intended to improve aspects of our personal life and some are professional life-based resolutions to achieve certain goals. Among the personal and...more
Successful business relationships are based on Value, Competence, Trust, and Propriety.ValueValue: The customer's perception of your worth, excellence, usefulness, or importance. Value addresses the customer's question, "What can this...more
Judgment is the process of forming an opinion of something by making a comparison. While judgment can play an important role in decisions we must make to live productively, sometimes the thoughts we hold are what prevent us from having what we most...more