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Turn your Murcia holiday rentals enquiries into bookings

Turn your Murcia holiday rentals enquiries into bookings

Renting villas or apartments in Murcia, Spain may seem an easy enough task with sunshine

on tap all year round; but so many Murcia property owners make fundamental errors that can all too easily put off potential guests and sway them to rent alternative villas. However, follow these five simple steps to help turn your holiday rentals enquiries into bookings:

Get out there: holiday rentals in Murcia need to be advertised

Firstly, you need to be seen to receive enquiries: so promote your property on a variety of different websites dedicated to promoting holiday rentals in Murcia, as well as more wide-ranging Spanish holiday rental websites, as this will make sure that as many holidaymakers as possible see your property.

There are numerous independent holiday rentals companies available to advertise apartments and villas within specific regions on Spain. For example, if you own an villa or apartment in Murcia, finding a Murcia villas rentals specialist focusing on such a specific area will help optimize your enquiries and thus increase your bookings potential. Turn your Murcia holiday rentals enquiries into bookings


Provide plenty of information about your holiday rental

The more information you give the better. Your Murcia holiday rental needs to stand out for the crowd, and the best way to do this is to indicate all the property's best selling points, for example, Is it near a supermarket or in close proximity to bars and restaurants? Does it have a heated pool or hot tub? or is the garden south facing? Promoting these facts will give your property an edge over other villas with pools in Murcia.

Everyone loves a bargain, and cheap villas or apartments on the Costa Calida will always be popular and these selling points will make your Murcia villa or apartment stand out form the crowd. Furthermore, be sure to include extra local links when you answer email enquiries, such as car hire, airport transfers and local attractions. Potential guests will be more likely to book your property if you provide information about the local area, such as beaches in and around the Mar Menor. Your specialist attitude to renting coupled with obvious local knowledge will be appreciated.

Advertise your holiday home in Murcia correctly

It is easy to get carried away when advertising your property in Murcia and many owners do not advertise their properties in a completely true light. Never lie about the facilities of your rental property and make sure that your online description and photos are thorough but accurate. This description should comprise the number of rooms in your rental property and the facilities of each room. For example, include details on type of beds in the bedrooms (i.e. twins or doubles); if the garden is south facing; what form of air-conditioning or fans is included; if satellite or terrestrial TV is provided; if it has a gas or charcoal BBQ; if it has a cot or highchair; as well as details on dishwashers, microwaves and sunbeds. These are all features an enquirer will want to know about before they rent your villa or apartment in Murcia for their family. Never advertise a facility that you do not have.

If you do advertise misleadingly, for example claiming satellite TV is available when it is not, or you publish a picture which isn't your property, you run the risk of complaints and, in certain circumstances, claims for compensation. At the very least, the customer will not come back for a repeat booking.

Including extra details such as curtains, cushions and a vase of flowers will make your villa or apartment far more attractive. Good photos of your apartment or villa are crucial, so provide as many as possible, including pictures of the villa's pools, living areas and bedrooms.

Give great service: respond quickly to enquiries.

It is of the upmost importance to always reply promptly to holiday rentals enquiries and to adopt a polite and professional tone. Aim to respond within 24 hours to prevents the enquirer from looking elsewhere for villas or apartments to rent in Murcia. Take care to provide up to date contact details and, if possible, offer various different modes of contact such as telephone, email and fax. This will make the holiday rental more accessible and make you seem more approachable.

Perfect your rental pricing and contractsTurn your Murcia holiday rentals enquiries into bookings


The holiday rentals market presents a challenging and ever-changing world of pricing; especially in affordable, new destinations like Murcia in Spain. Pricing should be competitive - don't price too high as this will put off possible bookings but also do not price too low as this will make unviable financially as an owner. Judge your own prices by looking around at the prices of similar properties in the same area. If you're advertising with a Murcia villa rentals specialist, they'll be able to recommend appropriate pricing for your property. Never hide costs include any information about extras in the booking notes to avoid holidaymakers feel as though they are being ripped off'. These extras may include standard security deposits, pool heating and fees for the cleaning of the property. Also make sure to emphasize when the customer should check in and out so that their planes can be booked accordingly.

Tell guests at the time of booking when final payment is owed, how you will accept payment (i.e cheque, PayPal, Google Checkout or BACS transfer) and state that you will send a written confirmation receipt. It is normal procedure to have a booking contract, so it is recommended that you seek professional advice, if possible by a solicitor. Treat the enquirer with respect and keep them informed of your process and you should prepare to acquire holiday bookings year after year.

Turn your Murcia holiday rentals enquiries into bookings

By: Miss Lavender
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