Systems Integration: Strengthening The Global Organization
The globalized industries with its wide network of offices and end-users are faced
by a great challenge of an on time delivery of products or services to every location. The network of warehouses, suppliers, distributors and retailers through which products and services or raw materials are acquired, transformed and delivered to the customer is referred to as the supply chain. Supply chain management involves a strategic, tactical and operational level decision-making that optimizes the organizational performance.To achieve an optimum performance, the supply chain must function in an integrated manner. But with a dynamic and competitive market, and with unforeseen environmental problems, this may not be always possible and might required modifications to suit the circumstances. Under such circumstances, thesystems integrationof the strategic level systems, tactical plans and the operational systems of the supply chain of an organization can help.
The increasing need for integration of supply chain methods and technology is the consequences of distributed production and sales, advancement of technological innovations and networked economy. This systems integration tends to address the tactical and operational problems. With an aim to manage a bi-directional flow of materials and services, this supply chain management tends to address the distribution strategy, network configuration, trade-offs, information and inventory management and cash flow.
The system integration of the supply chain process involves the collaboration of the buyers and suppliers. Thesupply chain Solutionssoftware includes a number of tools to manage supply chain transactions, supplier relationships and control business process. Information shared between supply chain partners can only be fully leveraged through process integration. The key supply chain process include customer relationship management, Customer service management,Order fulfillment,manufacturing flow management, Product development, procurement, commercialization, demand management, distribution & warehousing, outsourcing and returns management.
Being a crossfunctional approach, the modern day organizations with their global presence tend to outsource the supply chain functions so as to concentrate on core business issues. System integration of all the supply chain functions tend to reduce the management control and increase the trust and collaboration among supply chain partners. Outsourcing this to the leaders in this industry with their wide range of product expertise and team of trained professionals added with long years of customer satisfaction and loyalty, gives an organization a leading edge in the competitive market.
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