Small Appliances Maintenance Worries Over The Proposed Purchase Of Big Brand Products

Present Small appliances , Especially no-name small appliances for the maintenance of the people headaches

. For consumers, small household appliances maintenance of acceptable range is 30 yuan or so, it in fact, general maintenance, inspection fees starting point of the boot 50 should therefore points in the regular maintenance, repair of small appliances is difficult to deal , to the "street guerrilla" maintenance, but also difficult to secure. Small appliances maintenance difficult situation as a kind of consumer confusion.

Small household electrical appliances have become disposable commodities

Few days ago, Mr. Lee, who lives in Panyu broken razor, inquire about the maintenance of a place in the Milky Way, "round-trip fare plus maintenance fees are enough to buy new friends." Lee lamented. Current "repair than to buy" consumers have become the main attitude of small household appliances, small household appliances has become difficult to maintain an indisputable fact.

Industry analysts, small appliance repair difficult to have the following main reasons: first, some non-branded small household electrical appliances manufacturers, vendors, there is no perfect service system, resulting in consumers no place to seek help; Second, accelerated replacement of small appliances, Some manufacturers out after the original product together with accessories also suspend production, resulting in no maintenance. In addition, the maintenance of small household appliances and time consuming, laborious, some service providers simply decline to justify or wild speculations.

Although many major brands of small home appliance manufacturers have established a perfect after-sales service system, but the warranty usually only 1 to 2 years, more than the warranty period, consumers should own pocket to pay the bill. Lower than for small home appliances sales price, maintenance costs were relatively high. In addition, small appliances often do not have free onsite maintenance services, to charge home fees, then delay time for themselves, but also uneconomical. Face time-consuming and laborious repair of small appliances, many consumers chose to purchase new products.

Maintenance is also a lot of points do not want to repair the

Reporter Haeinsa electrical appliances near the city to find a repair point, asked whether the maintenance of electric irons, electric shavers and other small pieces, without looking up a maintenance master replied: "No amendments, all be profitable . "

Reporter again quite a few web-scale search for the electrical maintenance network, the person in charge, told reporters that several major brands they are responsible for the maintenance and service large appliances, small household electrical appliances not accept the maintenance area. When a reporter asked the reason, some say they have a large home appliance repair, but to, some said, some small pieces of key electrical components in need of repair and the machine's price is almost the price, consumers do not accept.

In addition, varieties and styles are too many small appliances, and many parts are not common, one of the reasons is difficult to maintain. Insiders told reporters that some of the same brand even if the parts between the different types of products are not necessarily universal.

Experts recommend great brand small appliances

Present, the U.S., and Philips, Panasonic, Gree other major brand in Guangzhou have established a perfect after-sales service network of small home appliances, it's knowledge, Gree small home appliances sales service in Guangdong reached 30 points throughout Guangzhou, Huadu, Huangpu, Panyu, Zengcheng, Conghua, Xintang, Shaoguan, Yingde, Qingyuan and Fogang other places, beautiful small home appliances sales service in Guangzhou also reached 18 points, while foreign-funded enterprises Philips also has five small appliance repair point.

According to reports, relative to the hybrid brand of small appliances, spare parts for major brand small appliance range, and duration of about 5 years out, maintenance, large brand small appliances, service stations are often easier. Big Brand small appliances save time and money, consumers more peace of mind to use.

In addition, we understand that China's current "repair some of the goods returned responsibility to replace the provisions of" not currently expanded "three guarantees" the range of goods, nor a breakdown service for the provision of small household appliances. A store staff said that the current maintenance of small household appliances, are "in accordance with the manufacturer's service requirements, commitment to treatment" or "quality returnable 7 days 15 days shifting." However, according to the Bureau Consumer Protection Division said that "electrical appliances price tag that provides maintenance services" covers a small household electrical appliances, repair personnel if the event of arbitrary charges, consumers complained to the authorities.

by: gaga

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