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Characteristics Of A Quality Online Transcription Service

Characteristics Of A Quality Online Transcription Service

When you need audio materials transcribed, you want to be sure that the transcription

service that does the job for you is both convenient and reliable. There are plenty of online transcription services vying for your business out there, so how do you know which to choose? As you do your research and look over possible candidates, look for the following characteristics.

--Transcription of virtually any audio format

Depending on what kind of business you run, you may need a variety of different types of audio and other formats transcribed. Choose an online service that can handle all kinds of formats including film, digital, and analog. Not all services are equipped to deal with two-channel audio materials and other more difficult submissions, so be sure to double-check the capabilities of the company you are thinking of going with.

--Complete security and confidentiality

To maintain the security of your original submission, the company should never transcribe directly from the original; rather, it should make a copy to work from. All transcribers should operate under strict confidentially agreements so that you can be sure that your materials will never be shared with third parties or copied for other uses other than for transcription. If you request it, the company should also be willing to sign a separate confidentiality agreement with you.

--Experience with materials in different fields

The best online transcription services will have extensive experience working with materials from a wide range of fields. They will be able to accurately and faithfully transcribe projects of any size including: legal documents, medical records, entertainment programs, church sermons, seminars, interviews, regular correspondence, and even conference calls and much more. Since Spanish is so prevalent in the United States today, the transcription service should also have employees that are fluent in the language and can transcribe Spanish audio files.

--Resubmission to you on your terms

Not all companies are different and everyone prefers to receive transcribed documents in their own preferred way and under their own terms. You should have the choice of downloaded completed files to either Microsoft Word or Word Perfect programs or you should have the option to have them emailed if you prefer.

--Great rates

Everyone is operating within a tight budget these days, and it should not cost your company an arm and a leg to have materials transcribed accurately and in a timely manner. Compare rates and select a service that will match the lowest rate if necessary, and offer you the best deal going.

If the success of your business depends on having audio files accurately and reliably transcribed, take the time to really research the service you have chosen: it will be well worth the effort.

by: Art Gib
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Characteristics Of A Quality Online Transcription Service