Information Packet For A House Cleaning Business
American families are overworked, especially in this period of an extended economic recession
. They have to work hard, really hard, leaving them with very little time to feed the put their children to bed. Then they wake up the following morning to follow the same ritual again. Weekends are normally spent with grocery trips and whatever time is left is devoted to spending quality time with family members and friends.This is where a house cleaning business will come in. As more families find no time at all to clean their houses, house cleaning business will take over such very important task in the household. While in the past housekeepers were considered as maids or hired help, we now see the professionalization of the business. House cleaners are no longer the 18th century maids; they are now professionals who had attained a well-deserved respectability in providing service to households. They are now in the level of electricians, plumbers who are classified as independent contractors. Indeed, a lot had changed in the way house cleaners are now regarded in the community.
House cleaning business is a type of business that is very easy to start because it does not require a large amount of start-up cost. You can start with whatever cleaning tools and supplies you have in your house and off you go with your house cleaning business. If you will put your heart into this new venture and you will be willing to put up a number of hours per day, this small start-up business can turn into a huge venture that can employ so many cleaners.
In order to get your clients, you must market your business. You need to advertise and make your business known in the community where you intend to operate. There are various types of marketing campaign that you can use to in order for your business to get a share of the market. But whatever marketing strategies you use, you must be ready with an information packet that you will give out to your prospective clients. This information packet will give the prospective clients idea on who you are as an independent contractor, what makes you different from other house cleaning businesses and what kind of services you can offer them.
A good information packet should include the following:
1. Copy of your policy and procedures. This will give your prospective clients an idea of how you do business and how you are going to carry out the cleaning of their houses. This will provide them information on the days and hours that your business is operating. A market study will give you a good picture of the hours your business should be in operation. Most often, homeowners will be out most of the day so it is necessary that your business will be able to operate on those hours as they will feel uncomfortable going home tired only to find a housecleaning crew working around. On the hand, some people do not want strangers to be cleaning their homes in their absence and they may require you to clean their houses in the evenings or during weekends. Your policy and procedure must also spell out the manner how the house is to be cleaned and what kind of cleaning materials you are going to use. A good piece of advice that you can use is that many home owners are now turning to ecologically friendly cleaning materials.
2. Copy of your insurance policy. Insurance is a necessity as it will give peace of mind to your clients who will not feel at ease knowing that an uninsured person will be coming to their houses and clean the different rooms handling the personal and valuable articles all the while that they are out. Insurance will also give you a feeling of security knowing that your personal assets and savings will not be seized in a lawsuit in case a client accuses you of stealing from his house while you were cleaning. The insurance will cover the cost of litigation and any, if at all, damages that you will have to pay as a result of a litigation. Just like in any profession, there are dishonest persons in the house cleaning business so having an insurance will put you ahead of other cleaning businesses who are not insured.
3. Copy of your background check or criminal record clearance. Your prospective clients may not directly ask you if you are "clean" but it will be to your advantage if you voluntarily offer them a copy of your criminal record clearance. A prospective client will be very much impressed if you give them voluntarily information that you have no criminal record. This will give them confidence to let you enter and clean their houses while they were away in their work. With the alarming rise on the number of crimes against property committed on a daily basis, a clean background records is sure guarantee that you can close the deal that you have been working for.
4. References. House cleaning is a type of business that really requires good endorsement from other people. References given by respected and reputable members of the community will go a long way as a form of endorsement for the services you are offering. At the start when you do not have clients yet, even a character reference will do. If you have a previous work experience that is related to your business of house cleaning, a reference from you previous employer can help a lot.
5. Sample Work Order. This will show your prospective clients the kind of services that you are offering. Include all kinds of service that you feel you are capable of rendering. It will be to your advantage if you can include special services that other house cleaning businesses do not offer.
Your information packet will introduce you to the market and it will also establish your respectability and advantage over your competitors but only if you do it right.
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