And would you be losing a considerable amount of money
? The answer to these questions for the majority of companies is No and Yes respectively. This means that a detailed and high quality IT Support Company is required in case your systems go down.
Not many companies would be able to cope if they were unable to use their computers with the majority of these losing substantial profits and revenues in the process. This shows the importance of an IT support company and if you have not got one for your business then it should be at the top of your list of things to do. Christmas time is busy for many companies and having your network going down could be very problematic and could have an adverse effect on business in the future. This is where a quality network cabling system can help.
There are certain features that should form a part of an IT support service and they should all mean that you are not worried about a network lag or failure as the support company will be on-site as quickly as possible to rectify the problem. How quickly they are there will depend on the severity of the problem, for example if everyone are unable to work and/or the server is down then this would be high priority and they would be there as soon as possible.
A good IT support company will stay on site until the problem is fixed or until they come to the conclusion that they require more tools or programmes than they have. You want to know that your IT communications are in safe hands and that all the information you have as well as the data are secured and safe.
There are usually different levels of service that a company can purchase when they are looking for technical support for their computer systems with an upgrade package available on some services. If you have a large multinational company then it is recommended that you opt for this as you may be given priority and a personal account manager which will mean you are getting a increased level of service.