Review Of Mozy 2.0 Online Backup Solution
Overview and History
Mozy Backup is the commodity of the Decho Corporation which is a completely owned subsidiary of the EMC2 Corporation, a fortune 500 company. Decho was founded in 2005. They currently own head-quarters in Seattle, Washington with subsidiary offices in Pleasant Grove, Utah; London, England; Shanghai, China; Montreal, Canada; and Bangalore, India.
Mozy currently has over 1,000,000 customers and over 50,000 businesses, maintaining a total of about 25 petabytes of files - that's 25,000 terabytes or 25,000,000 gigabytes!
Features
Security Features
MozyPro is a extremely secure online backup provider. All traffic to and from the Mozy servers is encrypted with 128bit SSL encryption which is the accepted standard. Once on the servers your files are encrypted with either 448bit Blowfish technology or your own 256bit AES private key encryption. There is currently nothing better than this outside of the military.
As for actual security, the data centers have 24/7/365 on-site monitoring and security, state-of-the-art fire detection and suppression power distribution and seismic safeguards that can handle a 7.5 magnitude earthquake.
Backup Options
Mozy provides block level incremental online backups and can be organized to backup either on a schedule or continually in the background. In our tests, it took under thirty minutes to backup 2,048,000bytes of data on a standard 8mbps DSL line uploading and downloading different data. Also, because of the block level nature of Mozy's backup process, open or locked files can be backed up easily.
A progress indicator is accessible if you click on the icon in the system tray. By default Mozy Online Backup protects all the current user's profile files including documents, music, videos, etc. However, it is a straight-forward task to add or remove folders and files to/from the backup schedule. The Home editions do not allow backup of network drives although the Pro and Enterprise editions do. None of the products give backup of removable media.
The commercial editions - MozyPro and MozyEnterprise - permit online backup solutions for Exchange server, SQL server and LDAP directories such as Active Directory and Lotus Notes.
Restore Abilities
File restore is by request through the web portal, the desktop app or by right-clicking in a folder and selecting restore. When a restore is requested, MozyPro packages all the files requested into a compressed file and notifies you by email when the restore is ready for downloading. File versioning is setup on all backed up media, so you can opt to restore an preceding variant of any file you have backed up. Files can be restored to their initial location or to any location of your choosing.
Control and Analysis
Mozy Online Backup accommodates your needs by allowing you to manage how much CPU and bandwidth are addressable to the program. These can be easily tuned from the desktop application. Proxy servers are also allowed and Mozy can be optimized to use these via the desktop application.
All activity that Mozy carries out is logged and can be examined either from the desktop application or via the web portal.
Interface
MozyPro gives a great deal of information and allows centralized configuration and logging which is ideal to manage backups on PCs and laptops that may not even be in the same office. Multiple accounts can be setup as well as multiple devices. A more constricted portal is provided with MozyHome.
Device Support
Currently Mozy Online Backup only supports backup of MAC and PC clients. In addition MozyPro backs up MAC And PC servers.
Limitations:
- MozyHome cannot be utilized commercially.
- The basic free account is limited to 2Gb of storage although this can be enlarged by allowing other people to sign up. For every additional signup you get an additional 250Mb of storage.
- There are no limits set on the size or type of individual files.
- There are also no limits on the total amount of data backed up or restored.
- Mozy free allows backup of 2 devices under 1 user account; MozyHome allows upto 5 devices but each additional device will cost $4.95 per month per device.
- Both MozyPro and MozyEnterprise permit limitless devices and users but there is a price for each device.
- File retention - the amount of time a file remains available for restore after it has been 'deleted' - is 30 days for all account types.
File Sharing and Collaboration
MozyHome is not a file sharing or collaboration tool. It is a backup service. That being said, it does support sign-in, sign-out and multiple levels of security to an individual file level.
Synchronization
You can synchronize many devices.
Web 2.0 Integration
Mozy does not supply social networking integration.
Customer Support
Mozy's customer support is commonsense: They give excellent user guides, detailed FAQs and a knowledge-base. There is also a blog and plenty of testimonials and case studies on their website. Email support is available to all types of accounts, yet, phone support is only available to MozyPro and MozyEnterprise users and live chat is not ready to free users.
Ease of Use
MozyHome is very comfortable to use. You can go from signup to backup in under 5 minutes and it truly is a 'set it and forget it' method. MozyPro has a slightly slower learning curve but this is understandable since it provides many more features.
Closing comments
If you are looking for a trustworthy, set-it-and-forget-it answer that is not too expensive, can grow or decrease to meet your needs and is a snap to setup then Mozy Online Backup is your best solution. If you are trying to backup many gigabytes of data that changes on a regular basis then there are more appropriate and cheaper solutions available.
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