Omvic Can Help If You Have A Dispute After Purchasing A Licensed Vehicle
The Ontario Motor Vehicle Industry Council enforces the Motor Vehicle Dealers Act that is sometimes shortened to the acronym MVDA
. If a car dealer has told you a lie about a vehicle you bought, what rights do you have as a consumer? The Ontario Motor Vehicle Industry can get involved to help if you have been badly taken advantage of, but it is important to note what you should do, so you can help yourself before needing to contact them. While Ontario Motor Vehicle Industry Council can't do anything about private sates and independent repair facilities, they can help with problem resolution for registered dealers and cars that have manufacturing defects that are not more than five years old.The Motor Vehicles Dealers Act will help you, if you qualify for arbitration, in resolving problems that are stipulated in the act so that you have support, if you were not able to come to an amicable resolution to the issue at hand. But first, you should try to work things out with dealer. Trying to work out a reasonable solution is a good first step to take. You should be careful to be clear and specific about the outcome you desire and the details you are not content with. If you are willing to go to court, the court can order that the dealer compensates you if you win your case, but you may be able to avoid the courts altogether through good mediation and conflict resolution. Make sure your documentation is as detailed as possible in writing, so that if you need to proceed to court you have all possible information at hand.
You should avoid doing business with curbsiders. Curbsider is the name for car dealers who are not registered with the OMVIC and do not have a license. The Motor Vehicles Dealers Act applies to registered dealers only. When purchasing a vehicle make sure to always keep a record of everyone you speak to incase you need them later or if something is misrepresented. Be sure to record what they say to you and the verbal promises made. It is a good idea to send an email that confirms what was said after the conversation is over.
The Ontario Motor Vehicle Industry Council isn't able to force either party in a dispute to come to a solution. However they are able to advise both parties of their rights and obligations under the law. They can also advise on how a court of law might view the case. The most important thing to remember is that its always easier to back out of a potentially shady deal than it is to try to undo it once it's done. Be sure you feel confident about the deal before proceeding with it.
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