If you had been mis sold a TV or some other household item you would expect to be able to get your money back, right? Shops are not allowed to just add on charges or make false promises about products in order to get more money from you. Unfortunately many lenders felt that they were exempt from this rule and decided to add on payment protection insurance without telling people it was being added. Payment protection insurance can be a good service and can give you peace of mind if you are someone that naturally worries. However for most people it is something that they won't ever use or think about, so paying out for it monthly seems silly. Lenders didn't think this way and instead added it on to people's loans, assuming that they wanted it. This mis sold insurance is a trend that many lenders followed and so it left many people out of pocket.
The good thing is that if you have been mis sold insurance then you are entitled to make a claim for your money back. It is now recognised that this policy of just adding on the service to peoples loans is unfair and so companies have been set up to help you claim back your money.
Mis sold insurance comes under many different categories the policy may have been added on without you knowing, they may have told you that you had to have the policy and there was no option or they may have simply misled you on what the policy does or does not cover. In any of these circumstances you can make a claim under the mis sold insurance rules.