Enterprise Car Rental Atlanta Office at Airport is a convenient and trusted option for travelers arriving at Hartsfield-Jackson Atlanta International Airport. The Enterprise branch is located at the Rental Car Center (RCC), a separate facility that can be easily reached from the airport terminals via the ATL SkyTrain, a free and automated tram service that runs 24/7. The RCC houses all major rental companies under one roof, including Enterprise, making it simple for travelers to collect or return their vehicles at any time of the day.
If you need to contact Enterprise Car Rental, there are several ways to reach them. For general inquiries or reservations, you can call their customer service hotline at 1-855-266-9565. If you are trying to reach a specific branch, such as the Atlanta Airport location, you can visit www.enterprise.com and search by city or zip code to find direct contact numbers and office hours. The website and mobile app also offer online chat support and allow you to modify bookings, check rental status, and find details about your reservation.
Customers often ask, “Why does Enterprise hold $300 on my card?” This is a standard policy known as a security deposit. When you rent a car, Enterprise temporarily authorizes an additional amount—typically around $200 to $300, depending on the location and the rental agreement—on your credit or debit card. This amount helps cover incidental charges like fuel refills, tolls, or late return fees. Once the rental is completed and the vehicle is returned without issues, the deposit hold is released, and the funds are returned to your account. The actual time it takes for the money to show up depends on your bank or card provider, usually between 5–10 business days.
A common concern among travelers is what happens if the car rental counter is closed at the airport, especially for late-night arrivals or delayed flights. Enterprise airport locations typically have extended hours and may operate 24/7 at major airports like Atlanta. However, in cases where the office is closed, customers may need to wait until the office reopens. Some locations offer after-hours vehicle return, where you can park the rental in a designated area and drop the keys in a secure drop box. It is always recommended to confirm after-hours policies with your pick-up or drop-off location during the reservation process. For urgent concerns, Enterprise’s customer support line is available around the clock to assist with rescheduling or emergency changes.
Choosing Enterprise at Atlanta Airport gives travelers access to a wide variety of well-maintained vehicles, including compact cars, full-size sedans, SUVs, minivans, and even luxury models. The airport location is well-staffed to handle a high volume of passengers efficiently, and the team is trained to provide fast, friendly service. Optional services like GPS, child safety seats, and insurance packages are also available. Enterprise also offers their signature “We’ll Pick You Up” service, though this is typically available at non-airport locations only.
In summary, Enterprise Car Rental at Atlanta Airport combines convenience, reliability, and flexibility for both domestic and international travelers. With easy access via the ATL SkyTrain, transparent deposit policies, multiple contact options, and thoughtful services like after-hours return, Enterprise ensures a smooth car rental experience for every customer. Whether you’re in town for business, vacation, or a road trip across Georgia, Enterprise provides the right vehicle and support to get you on the road with confidence.