Booking Air Ticket Trap Frequency Is: Easily Steal Bank Account - Online Reservations, Ticket-it

"Actual payment amount higher than booking in advance booked tickets were told the guests is full

, the website booking system failure resulting in the wrong booking shift the responsibility onto passengers ... ..." With Shenzhen Electronic The rapid development of business, more and more consumers choose to Network To order tickets, does not know that inside many hidden traps, leading to increased consumer complaints. Yesterday, Shenzhen City Council issued consumer tips and straight activists difficult, advised consumers to airline ticketing offices, website, or formal Sell Proxy Corporate bookings.

Online ticket booking or encounter fake

"Consumers online booking air tickets, usually chosen by the other site information of flights, time, and the first payment through online banking, trading risk exists." City Council said that not only increase their own Banks account of the risk (as many online transactions page is not safe, the network may Daohao procedures page of insecurity), consumers are not sure whether the operator will air on time sent, "even sent a ticket over, also there is the possibility of fake tickets. "

For "difficult to identify false Advertisement Many consumers find that after payment commitments and the amount actually paid ticket inconsistent "often lead to consumer disputes." Hopes to buy low-price tickets is a common consumer mentality, but consumers check bank account deductions, they were often found other deductible amounts are far greater than the original ticket on the page to see your price. , "City Council said, because the specific details of the online ticket is not clear, airport construction fees and fuel fees charged many times, and the operator free to change the registration date, time, frequency and other booking information consumers, to consumers caused trouble.

Online booking is no evidence after the hard Rights

"At present, China is still early stage e-commerce market, a number of management measures are not in place, allowing unscrupulous business advantage of the loophole that online booking air tickets, they will not issue a related paper documents, only one order number . "City Council with respect, because online is difficult to preserve evidence, after the consumer rights protection difficult. "Therefore, we recommend that customers try not to choose this form of network-tickets, but to the airline ticketing offices, website, or regular ticket sales agencies."

Even select Internet bookings, the Council also recommends consumers, it is best to call first ticket, then pay, and check the authenticity of e-ticket itinerary. Meanwhile, the special attention to ticket price information, carefully check the name displayed on a single trip, flight date, flight, direct or connecting flight information, ticket validity period of conditions and restrictions, so as to avoid other malicious changes to the registration information, "airport construction fee and whether the operator in which fuel costs and other "must see clearly together.

Case refused to refund the difference tickets Gaiqian

Miss Zhu on January 4, 2010 ordered through a Web site on Feb. 7, 2010 from Shenzhen to Yichang ticket, and Feb. 21 flight from Yichang to Shenzhen, a, 1310 were paid element. The other said a week before the tickets delivered. In anticipation, Miss Zhu, for some reason the tickets will be back in Shenzhen to Yichang, and get a refund for the 1290 yuan, the other customer service explained that the 20 yuan to buy aviation insurance can not be returned. At this point, Miss Zhu received the kind of statement.

Be the following week, Miss Zhu did not receive another ticket, and repeatedly call the customer service asking "whether the votes," and the answer is "there will be." , But on January 13, the site will inform Ms. Zhu on February 21 seat aircraft no longer require the altered tickets for the February 20 departure. Miss Zhu promised out of frustration, but asked about customer service, "a two-day fare, like", and get answered in the affirmative. To the evening, Miss Zhu query on the site was found, on February 20 on the site of this flight booking prices for 1090 yuan, then, Miss Zhu once again call the customer service demands the return of the price difference was refused, and bad attitude.

Case website booking reservation system failure resulting in error

Wang on March 8, 2010 at an aviation Web site by logging membership ticket booking system, click the payment option page displays garbled, then do not show the successful payment. To verify the validity of the reservation, Mr. Wang member system specifically orders inquiry records, which did not show votes registered on the site Mobile , E-mail accounts are also not received any ticket confirmation message.

So, Mr. Wang and revised the other flights, but its March 9 check credit card, only to find that the site has deducted the amount of votes. After negotiations with the customer, the site that since the vote, in accordance with the provisions of special tickets can only be refunded the airport construction fee and fuel charge 100 dollars. Mr. Wang believes that the above is due to the site booking system failure caused, the responsibility should not be passed on to passengers, for a full refund.

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by: gaga

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