A few months ago, arriving at a client's office to begin a group meeting, I discovered that two women, who had committed to joining us for a series of meetings, had changed their minds. In less than two minutes, I convinced them to join us. Did I use some sort of magic? You bet I did. Would you like to know that magic?Neuro-Linguistic Programing (NLP), a science that studies the language of the mind, breaks down, step-by-step, the strategies...more
Part I of this article explored how strategies of Neuro-Linguistic Programing (NLP) can be used to gain instant rapport with clients, leads, and business associates, and more specifically, how to use physiology, matching and mirroring, to create instant magic communications.Now, how can tonality and words establish rapport? TONALITYWhile physiology accounts for 55% of communication among humans, tonality accounts for 38%. Most people have had the...more
Within the business context, cross cultural communication refers to interpersonal communication and interaction across different cultures. This has become an important issue in our age of globalisation and internationalisation. Effective cross cultural communication is concerned with overcoming cultural differences across nationality, religion, borders, culture and behaviour.Cross cultural communication is critical to the business world. The diversity of people in cities and countries means an element of cross cultural communication will always be needed whether it is between staff, colleagues, customers or clients. Awareness of cultural differences can favourably impact the success of a business. Improved staff interaction, better customer relations and effective client management are all areas that will reap benefits through cross cultural understanding.Although cross cultural communication competency can only be truly achieved through cross cultural awareness training, language acquisition, foreign travel and cultural immersion there are some guidelines that can enhance your cross cultural communication skills.Cross Cultural Communication needs Â…Listening SkillsAlthough...more
This article is based on the following book:Mind Your Own BusinessA Maverick's Guide to Business, Leadership and LifeDoubleday & Company, Inc., 2003ISBN 0-385-50959-6208 pagesA maverick is an independent person who will not go along with the other members of a group (Oxford ESL Dictionary). This book provides priceless stories and insights from a...more
Nearly 20 years ago I worked for a small consumer advocacy organization in Washington, DC. Each week we received sacks full of mail from consumers across the country requesting our list of credit cards with low interest rates and no annual fees. If you wanted a low interest rate on a credit card back then, you often had to apply to a bank in...more
The internet has taken over our lives with a vengeance, and has changed the way many of us do business. More and more consumers are now doing their shopping online and, unfortunately, some business owners have felt the pinch. But there are many small businesses that have been virtually unaffected by the internet boom. Those professionals in the more service-oriented fields - veterinarians, chiropractors, beauticians, dentists and more - do almost all of their work in what's now affectionately know as the brick-and-mortar business, and as such can never be fully replaced by internet technology. However, many of these businesses, from tiny mom-and-pop stores to small health care centers - have yet to merge onto the information highway, and it's costing them plenty; of customers, that is. That's because, although traditional advertising (phone books, flyers, radio ads, etc.) are still widely used, there is no doubt that the most effective advertising now takes place online. As our society becomes increasingly computer-savvy, consumers are turning more and more to the internet for information and advice on where to do their business. Your potential customers would much rather type your...more
There are a number of key terms that investors should be familiar with. Though these terms are regularly banded about in many articles, they are not explained by many of the authors of these articles. The aim of this article is to explain a few...more
"Home Typing Scams" are one of the highest ranking work-at- home scams on the Internet according to leading Internet fraud watch dogs. You see these "Home Typing Jobs" advertised across the Internet. You probably receive their pitches in several...more
If you're an up and coming graphic/web designer just out of university, you'll know it's quite hard to break into the workforce. You have to contact employers one by one, spend your time traveling and lugging your portfolio to their offices. Well,...more
Hasn't time flown? Already we're into the last quarter of the year and isn't it perfect timing to clear out the cobwebs of winter and prepare yourself for the next few months of sun, sand, surf or is it work, work, work?You know it's time to take...more
I'm always amazed that so many people spend most of their life at work and totally neglect their personal affairs.Many of the business people I work with want their professional lives to be in order, and admit that their personal affairs are in...more
If you're a college student, you probably already have a credit card. If not, you may have plans to get one or more soon. So why should you read on? Because financial debt is one of the main reasons that many students end up dropping out of college....more