Guangzhou Tomson: to provide quality services to create their own strengths - Guangzhou Tomson - Auto parts industry
Guangzhou Tomson: to provide quality services to create their own strengths - Guangzhou Tomson - Auto parts industry
Editor's Note: Second half of 2008, due to the global financial crisis sweeping the reason, making automobile market has been shrinking, demand a significant reduction, auto parts enterprises were greatly affected, in such critical circumstances to seek survival and development of enterprises, will undoubtedly become each of the auto parts enterprises have to face. Tomson Trading Co., Ltd. Guangzhou OE brand China as a U.S. total Proxy From inception in 2003, with the excellent product quality and after-sales service in the industry earned a good reputation and performance of the company all the way up. Today I interviewed the company's General Manager, Mr. Jian Kun, who together with the following essay, please understand Tomson Trading Co., Ltd. Guangzhou, products, services and future development goals.
HC Network: Hello General Administration of Customs, I was HC's network, please first introduce your company and products and services? Guan Jian Kun
: Our company is established by the end of 2003, mainly to be an American agent in China OE brand. We mainly wholesale brand the United States several auto parts?? Buick, Ford, Dodge and Chevrolet mainly from the company to set up a few years now, With our product quality and service in the industry achieved a good reputation.
HC Network: Your company's product positioning is what? Tomson is the OE brand sole agent in China, will the future of the company's products will be what kind of promotional activities? Guan Jian Kun
: How to make their products in the market to survive, the accurate positioning of the product is extremely critical. OE brand China as general agent for both appearance and self-service is very important, so our product positioning in the high-end, no promotion.
HC Network: Your business's products and services compared to other similar products and services, what kind of advantage? The core competitiveness of enterprises, where? Guan Jian Kun
: I think we still have a great advantage for the company, mainly reflected in product prices, quality and service in these three areas. Our company has attached great importance to these three aspects. The market is very sensitive to price changes. From this respect, the quality of any goods, the quality is the most important quality if not, the existence of product thus meaningless. After-sales service from our company in this regard, we would often analyze the real needs of customers, regularly conduct of empathy for the customer, whether for our customers to provide more quality services. Our company will communicate regularly with customers, deepen and customer contact, providing customers on this product as comprehensive as possible, detailed information for our customers with attentive service, and strive to win the trust of customers, customer satisfaction.
HC Network: Your future direction and goals of what is it? Guan Jian Kun
: Now Auto Parts Competitive market, companies in this environment, how to make their products and services in the market competitive? How to stand out in many enterprises? How can we continue to play and create their own strengths? These we must always think about. The future development trend is to do the brand agency, because we Deputy U.S. brand Auto Parts More familiar terms, this is the company from inception has been the main business, the company's future plans also represent more than one well-known brand, market and customer demand is the fundamental survival of an enterprise, we will continue to rely on our product quality and after-sales as provide our customers with quality services.
HC Network: Well, off the total, Thank you for your busy schedule today for our interview, I wish your business better and better! Guan Jian Kun
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