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Using Online Auction Sites

Using Online Auction Sites

If you have a product you don't want or want to get things at a discounted price

, then an online website is the place to go. Sites like Yahoo and Amazon have buying and selling sites, but eBay is widely considered the premier site for buyers and sellers alike.

Search out the going rate for what you're shopping for and check final offers for similar items in archived auctions. Check a seller's history for positive comments.

Online bartering sites are self-policing with buyers and sellers offering feedback on each other. A seller's name will be followed by the number of auctions he or she has held and a satisfaction rating by the bidders.

Be wary of shill bidders who work in cahoots with the merchant to artificially drive up the price. If you suspect a seller is using shill bidders, report it to the website administrator.

Provide feedback on other merchants to encourage them to do the same for you. Take a deep breath before you fire off an inflammatory negative review--these reviews are permanent and may reflect poorly on you.

E-mail the seller with any questions, and if anything about the seller seems dubious, don't offer. Read the product description carefully; some merchants bury negative information in confusing language or small print.

If the size of an item isn't included and is important, e-mail the seller for it since photos can be deceiving. Find out the cost of shipping beforehand.

If it's not listed, ask the merchant. Some sellers overcharge for shipping to make extra money.

Use proxy bids, which let you make an initial offering and set a maximum one. Your bid then gets automatically increased against competing offers, until you win the product or someone outbids your maximum.

Most sites let you know via e-mail when you've been outbid. Add pennies to your offer to sneak above other offers.

Bid at the very last minute before an auction ends to "snipe," or snatch away an item from another bidder. There are Web sites that will do the sniping for you for a fee.

Use a credit or debit card if possible, but never send cash. Credit cards provide protections to you as a buyer that checks and money orders don't.

Know your limit as a buyer. Avoid getting swept up in the bidding frenzy and paying more than a product is worth or that you can afford.

If you want to become a merchant, buy several items from a bidding site before you begin selling to build up your personal profile with positive feedback. Include photos that show the complete product, plus details of unique features or flaws.

Compress the image files to minimize download time for people checking out your stuff. Do a search before you list an item to make sure there aren't other people selling the same thing.

Wait to list your product until the other sale ends. Write - using spell-check - an attention getting title with a thorough, accurate product description.

Include condition, history, dimensions, distinct markings, shipping costs, and payment options. Use keywords from other ads that people are likely to search for and write your item description accordingly.

Use auctions where you can sell more than one of the same product on only very popular products. Otherwise you'll drive down the demand and price.

Know the website's rules. For example, while you can purchase guns at other sites, many auction sites prohibit the sale of firearms, explosives, live animals and human body parts.

Plan your sale to end at a time when lots of people use the site, such as weeknights or weekend days. Run longer auctions so more people have time to stumble upon them.

Give bidders every reason to place an offer. Accept credit cards, offer guaranteed satisfaction, and respond promptly to questions from bidders.

E-mail the winning bidder promptly to arrange payment. Ship the item as soon as the payment goes through and be sure to print all e-mails related to a sale and file them until the transaction is completed.

Package products securely and use a shipping service that automatically insures packages up to $100. Buy insurance for packages worth more than $100.

by: Tommy Greene
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Using Online Auction Sites Saint Petersburg