Southwest Airlines ORD Terminal +1-855-742-0149
Southwest Airlines ORD Terminal operates from Terminal 5 at Chicago O’Hare International Airport (ORD), a terminal that was traditionally used for international flights but now includes select domestic carriers. This modern terminal offers amenities such as restaurants, retail shops, charging stations, and free Wi-Fi. Southwest’s gates are located in Concourse M, and travelers should be prepared for a longer walk to reach some of them. The terminal features TSA PreCheck and CLEAR lanes, which help streamline the security process. Passengers are advised to check flight and gate information in advance and arrive early to allow sufficient time for check-in and boarding.
Terminal 5 features a sleek, modern design, complete with updated security checkpoints, expanded dining areas, and a brighter, more passenger-friendly atmosphere. Despite these enhancements, passengers flying Southwest should be aware that their gates are typically located at the far end of Concourse M. This means that after clearing security, there is often a long walk to reach the Southwest gates—commonly M28 and higher. Travelers unfamiliar with the layout may want to plan for additional walking time, particularly during busy travel periods or if traveling with young children or heavy luggage.
The terminal does offer a range of amenities, including a selection of restaurants, coffee shops, and retail outlets. These are mostly concentrated near the main entrance and security area. However, once passengers make their way toward the far end of the concourse where Southwest gates are located, the options become noticeably fewer. Because of this, it is often recommended to grab any food, drinks, or travel essentials before heading all the way down to the gates. Charging stations and free Wi-Fi are available throughout Terminal 5, allowing travelers to stay connected and productive while they wait for boarding.
TSA PreCheck is available in Terminal 5, which can significantly reduce wait times for eligible passengers. Security wait times at O’Hare can vary widely depending on the time of day and season, so early arrival is always a smart strategy. While Terminal 5 lacks the frequent flyer lounges that are common in other terminals at O’Hare, there are some accessible lounges available via credit card perks or lounge memberships, although these are generally not near the Southwest gate areas.
2025-7-25 14:29
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