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Important Tips For Buying Products From An Online Store

Important Tips For Buying Products From An Online Store

Online stores are businesses from which customers can purchase goods via the internet and pay for them usually with credit cards

. Buying online has grown because, over time, transportation costs have gone up and telecom costs have gone down and access to the Internet has became commonplace. Online shopping offers a larger selection of goods and services and thus greater choice at optimal prices.

The Internet offers some significant advantages to shoppers, and is becoming increasingly popular with both adults and young people. It can give you access to products and services which are not available in your local stores. It can save you time and money and help you avoid crowds. It offers a greater choice, the convenience of shopping when you like and having goods delivered, and a powerful ability to find and compare information, products and prices. Many people have been put off shopping online by the media's often exaggerated reporting of the e-retail industry's teething troubles. But internet shopping is now as safe as shopping in a store or by phone, so there is no need for anyone to miss out on the benefits it can provide.

Finding the product, and choosing a supplier, can be hard, as there are so many websites and online retailers. Careful searching using brand names or the names of types of products may save you time checking out lots of sites. One good place to start may be to use the online service of a high-street store that is well known to you. This has the additional advantage that you can complain in person or return goods if necessary. Listen to others advice and recommendations about good sites to use and about their experiences. There are many good online retailers with no high street stores, but remember to check that there are proper contact details including postal address and phone number so that you can get in touch if you have doubts or questions about their service. You can also evaluate online reviews of various customers who have used the services or products from an online retailer.

Safety and security during online ordering and payment are vital to consumers, and a lack of confidence about security among many people has held back the growth of online shopping. The news media sometimes has stories of commercial websites being infiltrated by computer hackers, or credit card numbers being stolen online. However it is likely that fraudsters are less likely to get hold of your credit card details over the internet than they are over the phone, through the post or in a restaurant. Most online stores offer traditional card payments that take place offline. You simply enter your card details that are verified through SagePay and 3D technology and reach the online retailer securely. Other online payment options that are growing more popular due to their inbuilt safety are Paypal express checkout and Google checkout. Paypal express check-out allows you to pay using your debit or credit card without needing a paypal account of your own. Google checkout is easily accessible if you have an online google account.

Some factors you can consider before buying from an online retail store are:

* Check customer reviews of the online retailer from where you intend to buy. Reading about experiences comments of customers who have used certain products or services of an online store will help in your final decision.

* Ensure the website has a postal address and a customer support niumber which is easily reachable.

* Make sure you are on a "secure" site before you give your name, address or credit card details. Look for a padlock or a key symbol, which are usually in the bottom corner of your screen. On a secure site, your information is scrambled into code, (encrypted) before being sent over the internet, and stored on a secure database. If the company want to pass on your details to other companies, it should give you the right to say no. Look for a tick box on the site, and make a choice about disclosing your details.

* Do not send your credit card details in an email, this is not a secure means of transmitting information and can be copied easily to others.

* Remember the hidden extras, which can push up the price of your online purchase. Postage and packing costs, VAT and Customs charges for goods from overseas can add greatly to the final cost.

* If you do have problems with an online purchase, contact your local council's Trading Standards office for their specific advice. You can involve the police too if a fraud has taken place.

by: Puneet Wadhwani
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Important Tips For Buying Products From An Online Store