Deciphering The Delivery Terms Of An Online Garden Centre
With the prevalence of online sites selling everything that a dedicated gardener
needs from gardening supplies to outdoor furniture, it comes as no surprise that online shopping is very popular. These online sites are one-stop shops in every sense of the word.However, there are certain issues that both first-time and veteran online shoppers must clarify before actually clicking on the items for purchase. One of these issues is the terms and conditions for delivery, which is understandable considering that you want the items delivered right on time, to the right location and in the right condition.
In this article, we shall discuss a few of the most common delivery terms and conditions of online gardening sites. Keep in mind that the details will vary from one site to the next so it is important to ask the staff of the online garden centre when you have concerns and complaints about this matter.
Variable Lead Times:
Depending on the type of goods ordered and the location where these will be delivered, lead times for delivery can range from 1 to 14 days. The lead times should ideally be displayed on the products' information pages along with the prices. When in doubt, ask the staff via e-mail, live chat or phone call. For example, garden furniture can take 7 days for delivery within the
United Kingdom while wall art decorations can be delivered the next day. Terms and conditions apply especially where location for delivery, availability of stocks and purchase amount are concerned.
In some cases, the goods may be delivered ahead of the agreed or expected delivery date. The supplier will usually send advance notice of said delivery although there will be no extra charges.
Variable Delivery Fees:
The delivery fees are also dependent on the total amount of purchases. For example, orders amounting to 150GBP and above are delivered free of charge to your doorstep. This is with the assumption that the delivery address is within the UK.
For deliveries outside of the UK, you can expect delivery fees for obvious reasons.
A tip:
Try to maximise the delivery fees by accumulating the amounts of purchases instead of buying single items and then having these products delivered one at a time. Thanks to efficient international courier services, online garden centres can arrange for delivery to foreign countries including but not limited to Austria, Finland, France, Germany, Greece, Italy, Poland, Spain and Sweden.
Keep in mind that there will be significant variances in the delivery charges to these countries. Again, it is best to ask the staff of the online garden centre about the details so as to avoid paying for delivery charges more than your expectations.
Delivery Procedures:
Once the goods are delivered to your doorstep, you must
perform certain steps before the transaction can be considered closed. Well, at least, it's closed where the delivery part is concerned since you may well ask for returns/refunds in the future. These steps are:
- Sign the delivery receipt. If you cannot check on the condition of the goods, be sure to mark the 'Unchecked' portion of the receipt to signify it. Otherwise, you may be unduly affecting warranty claims.
- Check the goods for shortages and damages. Take note that claims can only be made within 48 hours after delivery.
In the end, the performance of an online garden centre in terms of delivery lead times and fees also depends on your vigilance as the customer. Do your part and the site managers will do theirs, too.
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