Make Your Business More Profitable and Professional with a Hosted IP PBX Phone System by:Jason Hewett

A small business generally does not have the capital to purchase what is customarily known as a PBX system

. Not only are such systems expensive, but the on-site hardware requirements can be a real hassle. This is the reason why so many small businesses, especially those that are just starting out, decide to meet their communication needs with a hosted IP PBX phone system.

With a virtual hosted phone service, start up costs are quite reasonable, as your telephone service and features come to you through a high-speed Internet connection. This type of phone service will not only meet the needs of your business, but will also improve your employee interactions with current and potential customers. You will also discover that your employees seem to be more efficient!

A virtual hosted call centre phone system will have many advanced features for both voice and data calls. With a hosted IP, all of the PBX features are available for access by everyone at your business, no matter where in the world they may be. The system can also connect to any extension number located anywhere. You can also add extension numbers to the main virtual number of this system if and when you see fit.

Included in the system is a virtual attendant and you'll find that this is an invaluable part of your business. Callers to your business will be able to choose from a menu of options that will be clearly and concisely explained to them by a computerized voice. These options can include dialling a party via their name, their extension number if known, or by their company directory listing.

You will enjoy the call features that are included with your PBX phone system. You will have the use of Caller ID, call screening, call transfer, conference calling, and more. Calls will be answered with professional greeting messages, and whenever someone must be placed on hold, they will enjoy customizable music. The Call Forwarding feature can save you a lot of time and trouble. Your calls can be sent either to a voice mailbox, or to any of the extension numbers that you specify.

If you are the proud owner of a small business, a professional who works out of a home office, or someone who is just starting out in the business world, you will find that a hosted IP PBX phone system is just what you need for a total business communication solution. You will have virtually the same phone features that any large company has, so you can communicate with others just as large companies do. No matter if you have to make a local business call or a long distance business call, your hosted PBX phone system can handle it all.

You are able to go online and manage your communication features to suit you, and can fiddle with them until they suit your perfectly. This kind of phone system can make even a tiny business more professional, and will also boost its profits. There are no worries about equipment maintenance, either. The hosted IP provider maintains everything for you, so you will not incur any additional funds if by chance something in the system needs to be replaced. Do some checking before settling on a virtual PBX phone service plan for your call centre solution. You can find several service providers who can offer you an affordable rate for the phone service your business needs to be a success.

About the author

Veridian assists your contact centre with fulfilling your business needs and meeting your expectations for return on investment (ROI) and profitability. For more information and a free consultation, visit http://www.veridian.com.au

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