When a business opts for contracting out its software development services to some external entity, the concept is referred to as outsourcing. The main reason that the businesses often go for IT outsourcing services or software outsourcing services is the fact that it helps them to focus better on their core competencies. Now, it is very important to find the right kind of IT outsourcing company for the proper growth and success of the company...more
Promotional measures are the basis of success as well as failure of an organization and therefore nearly all marketers, be it from the virtual world or the commodity market, considerably invest time, money as well as effort in the same. Where the virtual aka web world is concerned, the competition level is extremely high as there are entrepreneurs from all walk of life with variable budgets striving to make it big through this platform that not...more
Have you established an open communication line with your customers? Indian call center may be the right solution to your business needs. This means hiring a pool of expert agents who are well-managed by a team of trained executives to make sure that all aspects are coveredfrom telemarketing to customer service, order processing to technical assistance and even proper handling of inbound and outbound calls.Lowering Your Companys ExpensesThere is no doubt that outsourcing to an Indian call center can lower the companys expenses. The salary of employees can be slashed off to 1/3 of the American counterpart. Plus, the rent, taxes, fees, utilities and other aspects cost much less. Highly Qualified EmployeesIt is the obligation of the Indian call center to hire eloquent agents and train them so that they can deliver the demands of your company. The extensive training allow them to speak fluently, follow strict metrics when handling calls and be fully knowledgeable about the campaigns, products or services of your business. Impressive Quality of ServiceEven the facilities used by India-based call centers are top-of-the-line so quality of calls would not be sacrificed. Aside from using...more
It is a given that nurses are essential to all forms of healthcare, and that is why it is always a good thing when there are so many nurses around. However, there will be times when nurses start to feel that they are not quite as needed as they want to be, especially during those times when they are not able to get the job they are looking for....more
Whether you wants to build a creative brand design or wants to complete re-branding campaign for your business, there is enough wealth of creative agencies in the market that offers the service what you are actually looking for. While searching for these agencies you may come across various freelancers, small local agencies, regional digital...more
The world embraced the tenets of free trade and liberalization long time ago. Initially there was lopsided distribution of skills amongst people. But gradually as standardized education was available to the global population, a new breed of human resource developed. The world has now gradually become a level playing field with an even spread of skilled professionals across the globe.Outsourcing is the boon of this new egalitarian competitive world. The currency difference, which leads to a stark difference in price of service or products, has made outsourcing a preferred option. Also the abundance of human and geographical resources makes offshore call centers more viable.Some of the most popular services which are outsourced are enlisted below:1.Call Center Services2.Web Development Services3.Back Office Process4.Technical Help Desk5.Content Development ServicesOut of the above mentioned, Call Center Services are the ones which are being outsourced on the biggest scale by the biggest multi-nationals. While Call Center Outsourcing has become a buzzword, but not every layperson has a clear understanding of this industry. Public perception is that call centers work in night shifts,...more
In simple terms book keeping can be termed as the maintenance of records in day to day routine for any company or organization which deals in matters related to money. Every company needs to keep a record of its daily business transactions and that...more
Everyday, we hear about news reports regarding individuals who are arrested for various crimes. There are some individuals who have committed a relatively minor violation such as traffic violations will only get a citation and will be released...more
Using an IT outsourcing company has gained popularity amongst small, medium and also large corporations because it supply a less expensive alternative for their needs. With many different providers claiming to supply high quality services it is...more
Being a recruiter you can often feel like a glorified CV sifter, searcher or administrator. With the current market place being so candidate rich it is not uncommon to receive 1000"s of applications for any one role, with information being drawn into...more
When you make up your mind that there is a particular field you want to pursue a career in then you find out the requirements associated with landing a position in that field. Once you know what educational requirements the career of your choice has...more
For quite some time now, it has been speculated by the BPO industry that financial planning and analysis will be the next big thing in the F&A (finance and administration) outsourcing segment. However, it has not yet reached the volume as expected by...more