Poor Management Leads To Failure
Ineffective managers contribute to the decline of productivity in the workplace worldwide
. Their contributions include the dreaded 80-hour work week, discouragement of initiative and creative thinking, opposition to risk-taking, massive turnover, and the ultimate failure of many organizations.
This scenario is repeated, often in scandalously public ways, year after year. One astonishing collapse of a poorly run company earlier this decade included a customer service vice-president who did not exist, even though his name appeared at the bottom of the company's form letters. The business received so many complaints from customers that it made up the name so that no one had to deal one-on-one with dissatisfied customers.
According to a recent study by Happy Worker, "Thirty percent of workers who plan to leave their current jobs would change their mind if they were able to work under a different boss or management team." Despite this startling statistic, organization with poor management can survive for years or even decades. How is this possible?
First, many poorly managed organizations provide important goods and services, something that a majority of the population needs or wants. Significant details, such as proper managerial attributes, can often be overlooked when the organization's product is in high demand.
Second, if an important deadline is drawing near, underdeveloped managers are well versed in reactionary management. They throw more people and hours at a problem, forcing others to bear the burden, rather than managing proactively.
Third, companies reward poor managers for finishing the project on deadline. This positive reinforcement for a negative procedure ensures that nothing changes. Lack of change also sends a discouraging message to employees. Managers who only have the deadline in mind overlook the necessity of planning, creative thinking, and the value of various input from employees. Groupthink is when a group of individuals act as one, rather than sharing multiple ideas and opinions. Anti-groupthink is what makes companies innovative and profitable. These commonly overlooked details are the foundation for a healthy and productive work environment.
Unfortunately, employees who might offer innovative solutions to a troubled business will either fall in lockstep with poor management, or will be lost to competing companies who appreciate their ideas. Poor operation causes high turnover. In most areas of commerce, there is too much competition for poorly managed organizations to survive.
Their failure might occur in stages, so that it is not all that evident. Without effective management failure is inevitable.
Leaders of organizations, who are paying attention to detail, should act quickly if they detect any symptoms of incompetence. Incompetent managers:
- Discourage decision-making by failing to make decisions themselves, or refusing to own up to a decision if it might result in criticism
- Prevent the completion of tasks because they are unable to delegate for fear of being out-performed
- React to problems instead of having an organized plan
- Disengage employees and eventually cause disjointedness within the team
- Communicate ineffectively
- Hinder development within themselves and their employees, which inevitably stunts the overall productivity of the company
Leading managers is not always easy, but it is always essential. Finding managerial solutions requires that business leaders identify the big picture and are meticulous with details. A solid management foundation will ensure that an organization will continue to maximize productivity.
by: Jim Sirbasku
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