How to Use Shipping Disclaimer
Disclaimers are a useful tool on eBay. They ensure satisfactory transaction between buyers and sellers. By putting up disclaimers, a seller makes it clear to the buyer what he or she won't do while simultaneously helping the buyer with their e-shopping.
Standard Disclaimers on the Web
A disclaimer may not always discourage a buyer to do business with you. In fact, it clarifies your stand as a seller and intimates the buyer about your policies. Some classic disclaimers include:
"This item is a reproduction, not an original, please bid carefully!"
"No guarantees for international shipments; seller takes no responsibilityfor items lost or stolen in transit!"
"Accessories shown in photo not included!"
"No payment methods other than PayPal/check/money order accepted!"
"Photo is for reference purposes only, actual condition/color/style mayvary!"
This is how sellers transfer vital information to bidders on a precise note. It's a good idea to use one or more standard disclaimers in each listing. Generally, a disclaimer finds its place at the end of the listing, under the tag, "Terms and Conditions" or "Disclaimers" or "Important Terms" or something like that. Sometimes, sellers use a set of multiple disclaimers and make them the terms and conditions of the auction.
Example of Using a Set of Disclaimers
TERMS AND CONDITIONS
Item is sold AS-IS, no refunds or exchanges! Please bid accordingly!This item appears to be authentic, but comes with no certificationor verification of this fact, please bid carefully!Shipping to United States bidders only!No payment methods other than PayPal/check/money orderaccepted!
Somebody, who thinks that the above terms and conditions may scare away the buyers, have a long way to go in online selling process. They are either inexperienced or still have not realized the usefulness of such disclaimers.
A set of appropriate disclaimers actually make the buyers do more business with you. This is because they know they are dealing with authentic sellers who do not hide facts from them. It establishes transparency in yourbusiness, which makes buyers comfortable in doing business with you.
When customers know exactly what they will get from a particular auction site, they establish realistic expectations that in turn, help them avoid disappointments. It paves way for a more satisfied shopping experience.For the sellers, disclaimers are the best tool to stay away from unnecessary liabilities, better known as "headaches," later in the transaction.
How to Use Shipping Disclaimer
By: Jane M Dawson
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