Buying Office Telephone System Considering Different Features
A business organisation cannot do without a telephone system in place
. As far as the office equipment goes, the
office telephone is undoubtedly among the most significant. The business telephone systems generally cost around a few thousand pounds and the price goes up as the size of the business increases. The cost of the telephone system will also depend on the number of features you need.
When you are thinking of buying an office telephone system, you will have to consider different factors. It is important to make sure that the telephone system that you choose, can meet the particular requirements of your business.
Determining the features you need is probably the most important thing that you will have to keep in mind when buying the telephone system. Different businesses have different needs and only particular features can fulfil those needs. What may be essential for your business may not be required for someone else.
It is important to evaluate your business needs for figuring out what features you will require. You must also remember the features that will add value to the business and also connect your organisation to the world. However, these are going to raise the total cost of the business telephone system.
There are some basic features that you must look for while purchasing
telephone systems for business. Here are some of those basic features that you may require for your business:
Auto attendant: It is a useful feature that can take the place of the receptionist. With the help of the auto attendant feature, there is no need for a receptionist for routing calls. This can easily be done with the press of a number, for example, press 5 to speak to someone in the Marketing Department. With the help of this feature, the callers can also dial the extension of the individual directly.
Conferencing features: This feature will allow you to connect two or more extensions for sharing a particular conversation. Usually the default for conferencing is two. But if you require more than two extensions to join in a conversation, you will have to ask for features that allow the maximum number of extension conference. Some systems will allow you to make conference calls with internal extensions but if you need to make conference calls to external extensions, you will have to specify this.
Automated directory: The automated directory will allow a caller to search for the extension of a particular employee. To find the employees extension, all one has to do is enter the first few letters of their names.
Voice mail: Voice mail makes it possible for you to leave a message for someone who is not currently available to pick up the call. You can also have separate third-party voicemail equipment interfaced with the telephone system. As far as pricing is concerned, it can also save you money.
Other than these features, businesses often require features like speed dial, call forwarding and call hold, redial, paging and so on.
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