subject: Knowing the Way to Train a Cashier [print this page] Training a cashier is not that easy to thinkTraining a cashier is not that easy to think. A cashier should have a sharp math skill and interpersonal skill. In addition to working with numbers, he also should face the customers that can be different each day. This is the most challenging aspect of having this job.
The first step you should do to train an employee to be a cashier is emphasizing the importance of customer service to her. To be a good cashier, she should do three things.
First of all, she should smile at the customer. Of course, she must give a friendly smile. The smile should not scary smile. So, the customer will feel comfortable to shop in the store or have a meal in the restaurant.
Secondly, she must greet the customer. The greeting to the customer is needed even though it is just a simple sentence. For examples: by saying "Hello, how are you today?".
Thirdly, she must ask the customers if they have found what they are looking for. This functions to build the level of service with the customer. Additionally, it can improve the sales at the same time.
After knowing those basic concepts, then she can learn about the policy. This means the positive and negative side of being a cashier.
As a new cashier, she is certainly not accustomed yet to do this job. Therefore, you should set her up on her own register that is quite close or with the ease to call anyone for help if she needs it.
Knowing the Way to Train a Cashier
By: Zane Marquez
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