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subject: Etihad Airways Rwanda Office [print this page]

Etihad Airways, the flagship carrier of the United Arab Emirates, has established a significant presence in Rwanda through its office in Kigali. This strategic location underscores the airline's commitment to enhancing connectivity between Rwanda and the global aviation network. Situated in the heart of Kigali, the capital city of Etihad Airways Rwanda Office serves as a vital link for travelers seeking seamless connections to destinations across the Middle East, Asia, Europe, and beyond.
Location and Contact Information
The Etihad Airways Rwanda office is conveniently located at Kigali International Airport, specifically at KN 5 Road, Kigali, Rwanda. This prime location within the airport premises facilitates easy access for passengers and provides a centralized point for various airline services. The office operates from Monday to Friday, between 9:00 AM and 5:00 PM, ensuring that travelers have ample opportunity to engage with the airline's services during the workweek.
Services Offered
The Etihad Airways Rwanda office provides a range of services tailored to meet the needs of both leisure and business travelers. Key services include:
Flight Bookings and Reservations: Assistance with booking flights to various international destinations, offering travelers flexible options to suit their schedules.


Ticket Modifications: Support with ticket cancellations, rescheduling, and modifications, accommodating changes in travel plans.


Check-in Services: Facilitation of both online and in-person check-in processes, ensuring a smooth and efficient start to the journey.


Baggage Assistance: Guidance on baggage allowances, handling of lost or delayed baggage, and information on duty-free allowances.


Visa Information: Provision of necessary information and assistance regarding visa requirements for various destinations.


Unaccompanied Minor Services: Special services for minors traveling alone, ensuring their safety and comfort throughout their journey.


In-Flight Services: Information on in-flight meals, entertainment options, and seating arrangements to enhance the passenger experience.




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