subject: How To Use CRM for Real-Time Customer Insights [print this page]
To use a CRM for real-time customer insights, just connect your customer communication channels, like email or social media, to the CRM. With a Marketing CRM, you can track what your customers are doing, like what they’re buying or asking about. You can then see this info instantly and use it to help your customers faster and make smarter choices for your business. It’s a quick way to understand what’s happening with your customers and improve your service.
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