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Operating mainly out of

JetBlue Airways JFK Terminal

provides a smooth and contemporary travel experience. T5 has a large layout, self-service kiosks, speedy TSA security lanes (such as CLEAR and PreCheck), and effective check-in desks. Shake Shack, Deep Blue Sushi, and other restaurants are available for dining, and tablet ordering is convenient. MetroNaps pods, charging stations, the Be Relax Spa, and free high-speed Wi-Fi are among the amenities. Pet enthusiasts enjoy a rooftop Wooftop Lounge with a dog park, while families benefit from play areas and nursing pods. In addition, JetBlue offers ride-sharing services, convenient AirTrain connections, and plenty of retail shopping. JetBlue's dedication to passenger comfort, technology, and efficiency throughout the whole voyage is reflected in T5.
As passengers approach T5, the experience already begins with high-tech efficiency through a sea of self-service kiosks and staffed counters. With over 65 kiosks and around 40 staff counters, travelers enjoy flexible check-in options—from traditional in-person support to kiosks and a 24-hour automated bag-drop system that connects to a high-speed baggage conveyor, reducing wait times and streamlining the journey toward departure gate.
Passing through security, JetBlue travelers enter what is arguably the country’s largest single TSA checkpoint. With approximately 20 screening lanes offering self-select lanes for families, frequent flyers, and casual travelers, and dedicated lanes for TSA PreCheck, the experience is designed to be smooth and low-stress . Some travelers report minor hiccups at arrivals—particularly around accessing ride-share services—but departures are generally fluid.
Terminal 5’s design emphasizes openness and brightness. It incorporates colorful Italian-designed seating, extensive natural light, digital art installations, and a large central retail concourse known as the Marketplace. This space features an eye-catching grandstand, elevated seating platforms, and a suspended ring of large LCD screens—a visually engaging hub that brings vibrancy to the termina.
Beyond aesthetics, T5 is well equipped with amenities that prioritize comfort and wellness. The rooftop garden, known as the T5 Rooftop & Wooftop Lounge, spans over 4,000 square feet and offers a dash of greenery boarding area. With Mann lawns, landscaped beds, free Wi‑Fi, power outlets, panoramic runways and Manhattan skyline views, and a dog run for pets, it serves as a serene retreat. The terminal also offers two interactive play zones—an aviation-themed area named JetBlue Junior and an Amazon-sponsored Tumble Leaf—for families traveling with children .
Wellness continues inside with MetroNaps sleep pods available near several gates, allowing weary travelers to rest in semi-private, zero‑gravity seating with calming music and gradual wake-up cycles. The Be Relax Spa, positioned near Gate 6, offers chair massages, aromatherapy, manicures, pedicures, and more—services often embraced by Priority Pass holders.
Dining and retail options in T5 are a study in variety and quality, overseen by OTG Management alongside the Port Authority, with more than 40 food outlets and 25 shopping venues. Travelers can savor premium sushi at Deep Blue Sushi, Spanish-style tapas at Piquillo, steak at 5ive Steak, artisanal sandwiches, coffee from Jamba Juice and Starbucks, alongside American classics like H&H Bagels, Dunkin’, and customized salad bars . Meal orders can be placed via kiosks and delivered directly to seats in the Marketplace, evoking a café-like experience .
Shoppers will find a diverse retail environment with outlets such as Muji To Go, InMotion electronics, Ron Jon Surf Shop, Dylan’s Candy Bar, and newsstands featuring grooming amenities like Benefit Cosmetics. For travelers still awaiting traditional airline lounges, the independent Airspace Lounge near Gate 24—accessible via Priority Pass or Amex Platinum—offers showers, snacks, Wi‑Fi, power outlets, and workspaces.
While JetBlue Airways at JFK Terminal did not historically offer a branded lounge, 2024 announcements revealed plans for a new 8,000-square-foot facility opening in late 2025 to serve Mint passengers, TrueBlue Mosaic members, and holders of the upcoming JetBlue premium credit card. This upcoming lounge underscores JetBlue’s escalating commitment to upscale amenities.

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