subject: Kenya Airways Wheelchair Assistance +1–888–839–0502 [print this page] Kenya Airways Wheelchair Assistance is a dedicated service designed to provide comprehensive support for passengers with reduced mobility, ensuring a smooth and comfortable travel experience from start to finish. Passengers can request wheelchair assistance during the ticketing process, allowing the airline to prepare tailored arrangements well ahead of the flight. Upon arrival at the airport, professional staff assist with check-in, helping passengers navigate the terminal, manage travel documents, and complete procedures efficiently. Baggage assistance is also provided, with team members handling luggage to reduce the traveler’s burden. Passengers using Wheelchair Assistance are escorted through security checks and guided directly to their departure gate, where they benefit from priority boarding to ensure a relaxed and dignified boarding process. Throughout the journey, Kenya Airways keeps passengers informed with up-to-date flight information via mobile apps, airport displays, and announcements, helping to reduce anxiety and uncertainty. Upon arrival, the assistance continues with support during deplaning, immigration, customs, baggage claim, and onward transportation. The airline’s customer support team is available around the clock to answer questions, accommodate special requests, and provide personalized care. To guarantee a seamless experience, passengers are encouraged to request Wheelchair Assistance at least 48 hours before departure. With a strong commitment to accessibility, respect, and safety, Wheelchair Assistance ensures that all travelers requiring mobility support receive professional and compassionate service throughout their journey.
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