subject: It Technician Job Description [print this page] An IT Technician Job Description can vary slightly from company to company depending on the size of the business, however, the basics of the job will remain the same. An IT technician is liable for installing and monitoring software on company computers, diagnosing and repairing faults, helping users who may be experiencing problems and also helps to administer the network used by the company.
An IT technician provides service to users of the network via email, telephone or on a face to face basis; good customer relations skills are crucial. The image of the uncommunicative computer geek is far off the mark, customer relations is a big part of the job. An IT Technician Job Description may also include troubleshooting problems on user computers, uninstalling software, password recovery, repairing computers and assembling and installing new machines.
The position of an IT technician is varied and there is always work to do, depending on how modern the network is and the computers ,will determine where most of the IT technician's time is spent.
Today IT Technicians can be found in every size of organization. Every organization which uses computers, and that's everyone today will need the support of an IT technician. Small companies may call in outside help when they get into trouble but medium and large sized companies will usually have their own IT staff to deal with their day to day computer problems.
To start a career as an IT technician you will need some qualifications in IT. To begin with, these may vary ,but a technical qualification that proves you understand and can repair and maintain computers will get you in at the entry level.
More specific qualifications can be obtained from within the company which generally trains its staff on the equipment within the organization. The large companies might want a degree in computing before they'll consider employing an IT technician but this isn't required for many organisations. Training is usually on going within the company.
Obviously a very good knowledge of computers is essential to begin with, but specific job training usually takes place within the company. This will make sense because each company has it's own unique network running software usually company specific.
What companies need to see is evidence of technical computer skills, being able to strip and rebuild your own PC is not good enough, you need evidence that you've followed a proven study course.
As the world becomes more reliant on computers theIT Technician Job Description IT Technician's Job Description may change however the basics will invariably remain and the need for them will continue to grow. An will vary slightly from company to company depending on the size of the organization but the basics will remain the same.
by: Michael Best
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