subject: Railway Enquiry Through sms On 139-rail Sampark [print this page] On 17th June and in the year 2009,139 Rail Sampark, the official information for Indian Railway has of late initiated the facility of Railway information through short messaging service that is SMS which is a first-class service. The users can get hold of the information concerning PNR status, ticket cost, seat accessibility and arrival and departure by merely transferring SMS in the specific sentence structure to 139. The sentence structure for ticket position information is PNR10 digits PNR Number and SMS to 139 Particulars of the measures for SMS can be obtained from the website www.indianrailways.gov.in .
The facility has been commenced on by Indian Railway Catering & Tourism Corporation Ltd.
(IRCTC), a public sector which has been undertaken by the Ministry of railways. This Railway enquiry service functions on the number 139 which can be called from the landline or mobile phones all around the country with no prefixing of the STD code. The facility has become extremely accepted with the Railway passengers. Till todays date more than 7 lakh 50 thousand calls every day are being received on 139 from all around the country. The purpose of 139 is to get linked to the masses, a service that is intended for all and is efficiently and without difficulty available. All through the day call centre support is accessible in eleven local languages from corner to corner in India.
The facilities comprises of enquiries related to arrival and departure of trains, PNR condition of berth status and price enquiry. Together with this, the number 139 can also be contacted to reserve a train ticket where money is paid either through a cash card over phone and the ticket is delivered or emailed to the user through the email id.
The Indian Railway Catering and Tourism Corporation Ltd (IRCTC) celebrated the foremost anniversary of its 139 - Rail Sampark, the Indian Railway information services, shows off a daily listing of above 5 lakhs calls from length and breath of the country.
Delivered by Bharat BPO, the particular facility handles enquiries connected to arrival, departure, schedules of trains moving between two stations, PNR and booking of berth status, price enquiry, accessibility of Tatkal adjustment, trip planning, concession and termination rules, money back rules and trains in-between stations.
Overall we can say this is a service that has revolutionized the whole railway system along with the internet ticketing services previously providing to be a run away accomplishment "139 - Rail Sampark" will modify the way a customer associates with the Railway authorities.
by: alivia.martin@yahoo.in
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