subject: Effective Employee Feedback Management [print this page] Author: Mac Author: Mac
Indeed, majority of companies are using certain feedback tools to gather 360 feedback, employee satisfaction surveys, employee ideas, etc. But are they honestly using the information gathered to improve their processes? Effective employee feedback management is as important as gathering employee feedback. Getting the thoughts of the employees will be useless if the information was not used appropriately. Suggestion Guru will help you do this the right way. Each day you communicate with multiple people in various ways. You chat with coworkers, email clients, meet with your boss, etc. As specialists in employee surveys, what we hear from clients and what we see in reports is shortcomings in communication. Sometimes the problem is the method of communication, sometimes its the timing and sometimes its the perception that offering honest feedback is not worth the bother or the risk. Because communication touches on all parts of ones professional (and personal) life, continual improvement in this area is vital. Gathering honest feedback should never be relegated to annual employee surveys or performance reviews. We designed Virtual Suggestion Boxes to show you how ongoing feedback tools can be adapted to any organizations, managers or individuals needs. Which Virtual Suggestion Box product is best for you? See our product descriptions to determine which of our solutions fits best with your goals and environment. With thatin mind, I created a range of solutions that can be: Sent as a survey, posted on a Website, emailed as a linkor incorporated into an email signature Email signature usage shows people you are committed to ongoing feedback and creates a "halo" effect for you, elevating your image to clients, coworkers, supervisors and others with whom you interact regularly Anonymous, optionally anonymous orwith identities fully disclosed Styled like a forum, blog,survey or combination Usedfor mass communication or one-on-one feedback Accessible to the public or restricted in access Focused on a specific target group (i.e., employees, customers, members...or a combination) Affordable and cost-effective for any size organization, department or person About the Author:
Lara Sanders Fordis is a market research professional valued for her customer-service orientation, her commitment to finding creative, cost-effective research solutions, her project management expertise, and her ability to translate research into user-friendly language.
Lara has proven expertise in qualitative market research management. She is committed to creating and implementing organizational improvements to impact not just an individual project but a companys efficiency, overall corporate environment, and goals.
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