subject: Overseas Call Centers & American Call Centers [print this page] No matter which route you choose to take, quality is the most important factor. This is equally true for both domestic as well as foreign country based call centers. You need to make sure that each call will be handled professionally and in a timely manner. Whether your customers mind or even realize where your calls are being taken, they will have strong opinions about who they speak to representing your company. If it is a negative experience, it will reflect poorly on your company and there is a strong chance you could lose business. If it is a positive experience, however, you will have great success.
Overseas Call Centers & American Call Centers
By: Nicolas DAlleva
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