subject: Characteristics Of A Competent Virtual Assistant [print this page] Virtual assistance is a growing industry that attracts all kinds of professionals. Some of these workers have many years of work experience in the corporate setting while others are fairly new at working. If you are interested in becoming a virtual assistant, here are some of the traits that you must strive to possess. If you are a company looking for a virtual assistant, these are the same characteristics you should look for in a VA:
* Honesty- as a virtual assistant that does not report to the company's office, you need to maintain honesty and the highest ethics. This is so that you can maintain a good professional relationship with your client. Honesty also helps when you have major projects to handle and you want things to go smoothly. Lying or feeding your client false information will not help you at all.
* Good communication skills- you will need this because you will not have face time with your client. You need to be able to talk to your client well so that you are always on the same page when it comes to the project.
* Capacity to keep things private- as a virtual assistant you will be given tasks and will be made to handle information that may be valuable to the business. It is important to learn to keep these things private. Even things that do not seem to be sensitive information, you must try to keep private. Do not blog about your clients, do not talk about your project online and keep client information to yourself. This will help establish trust between you and the client.
* You must have a specialization- make sure you have a specialized skill which will help you sell your services easier. When you specialize on tasks that not everyone can do, it will be easier for you to attract clients. You should also try to upgrade your skills and to learn other skills. You should always read up on the tasks and skills that are valuable to employers and try to learn these skills and beef up your offerings.
* You must be ethical- apart from the doing the right thing because it is legal, you must also be ethical. It is important to do the right things even when not told, even when no one is looking and even when there is no possibility of getting into trouble. You should make sure that you remain ethical and don't cause problems for your clients.
by: Lawrence Perry
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