subject: Small Business Phone System With Advanced Pbx Features [print this page] Small business phone systems with advanced PBX features helps low-budget business establishments to maintain uninterrupted communication with their clients and business associates. Small businesses can thereby project a convincing business image among their customers as well as their competitors.
Advanced PBX Features for Efficient Call Management
Small business PBX phone systems have all the advanced communication features of the expensive telephone systems that big business firms have. These include auto attendant, find-me/follow-me call forwarding, voicemail, automatic call distribution, fax to email, voice to email, caller ID and more.
The auto attendant manages calls efficiently. It greets callers with recorded salutation messages and presents them with options such as dial-by-name, dial-by-extension and more. Call transfer to the right extensions is performed according to the choice opted by the callers. The system skillfully manages numerous calls coming in together and executes quick call transferring without transmitting connection busy signals. This virtual receptionist completely does away with the need to appoint call answering personnel in your office.
Enables focus on Business Functions
By implementing this phone system, your business can be proficiently managed even from overseas locations. Through its excellent find me follow me call forwarding option, calls from your main business phone numbers can be forwarded to your alternate phone numbers including cell phones and residential landlines set as extensions. Calls that are not answered within a specific number of rings are straightaway routed to the voicemail box, where callers can leave voice messages. This helps small businesses to focus on their core functions without worrying about missed calls. Voice messages forwarded to your email account enables you to respond to your customers without delay.
PBX Functions at Reasonable Charges
One of the biggest advantages of the small business PBX phone system is that all its features can be availed of without installing expensive premise-based equipments. The service provider maintains the required hardware at their site and offers PBX functions through a hosted server using high speed Internet or telephone networks, at reasonable monthly rents.
by: John Kinskey
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