subject: Hosted Pbx System - Boost Your Business Operations [print this page] For building a good customer base, your business office needs to have a proper telecommunication system in place. Hosted PBX system is the solution. With its advanced features, the hosted PBX system provides you with an effective communication system that can boost your business operations and professional image.
The hosted PBX phone system lowers costs when you expand business. You can create virtual business offices at any place without setting up any physical infrastructure, as several extensions can be maintained with the same telephone number. Calls to national and international locations can be made at economical rates, and this considerably reduces your telecommunication expenses.
Eliminate the Need for Call Handling Personnel
The hosted PBX system does away with the need for call handling personnel with an advanced auto attendant feature which manages all incoming calls in an extremely professional manner. The major call management features of hosted PBX system include find me follow me call forwarding, auto attendant, call waiting, call conferencing, voicemail, voice to email, fax to email, music on hold and more. The auto attendant receives all calls with appropriate salutation messages. Callers are provided with menu options like dial by name and dial by extension. The system efficiently manages multiple calls coming in together and performs instant call routing without sending out line busy signals.
Using the improved call forwarding facility, calls to main business numbers can be forwarded to your other telephone numbers including landlines and cell numbers. Unanswered calls are routed to the voicemail system, so that callers can leave voice messages. So the system guards against missing important calls and helps you can focus better on your business functions. Voice and fax messages are also forwarded to your email account and so you can interact with your customers and employees even while traveling.
Enhanced Communication at Minimum Cost
A hosted PBX system is controlled from the service providers premise. It functions with the support of a web enabled service. So your business can enjoy all the benefits of the PBX phone system without buying expensive onsite PBX hardware. The service providers offer PBX services using broadband Internet or telephone networks at affordable monthly charges.
by: John Steven
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