subject: Choosing Order Fulfillment Services To Ship Your Online Products [print this page] It can be time consuming if you have to deal with the packing and shipping of your products to customers. A lot of online businesses today are turning to other companies to handle their products for them. The order fulfillment services will package and post every online order for you. Before choosing an order fulfillment company it is important to ensure your products are in safe hands, the following article outlines the details to look out for when deciding which company to use.
Firstly, before choosing an order fulfillment service, look to the location of the company's warehouse. This is always important because the location will affect how much it costs to ship a product. You definitely want a service that is going to be closer to the customers. If your customers are located in another country, then you should choose a service that is located in that country. Finding a service in the right location will help to save on shipping costs for your customers which in turn will help to boost orders.
Another thing that is also important when choosing a company to handle your product is how capable they are of handling larger quantities. You may only need a small scale company to start with but you should think about the future also. If your company expands and begins to sell higher quantities, will the fulfillment house be able keep up with the shipments? You should find out how big their storage space is and how many people they have employed in order to get a better idea of what they can handle.
You should be aware that order fulfillment services are not perfect. They sometimes make mistakes and you need to know what they will do in the case something goes wrong. For instance, if a customer receives the wrong product, a partial product, a defective product or if the product is received late due to a company error. You should ask them what they intend to do to make it right in the event that this happens. This is vital to maintain customer good customer service. A good idea is to order a test item so you can see how they are packing each item.
When choosing a fulfillment house, the price will be a big factor too. Some companies will base a price on a total estimated quantity and others will charge for each transaction. You may prefer to sign a contract with each product at a fixed price, however sometimes being charged per transaction can be higher in cost because they are not going to offer any kind of discount for a larger quantity of orders you might have per month. You should check the charge for storage as well. Other things to check for in a product handling company are the customer service skills and order processing. You will need to know how your customers' orders will be treated and the shipping process.
By choosing the right fulfillment service you can save a lot of time and money on the delivery of your orders allowing you to focus on other important business matters.
Choosing Order Fulfillment Services To Ship Your Online Products
By: Wilkinson Aya
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