subject: Parcel prices are key to successful ecommerce [print this page] Recent news suggested that the key to being a successful, trusted and rated seller on internet auction sites was to choose the right courier company or parcel delivery company so as not to alienate buyers with high postage and packaging costs or long delivery times. Offering sought after products on internet auction sites for reasonable prices can earn you a good reputation but this can soon be tarnished if the overall price is bumped up by high parcel prices and once you've earned yourself a bad reputation, this can be exceptionally difficult to shake.
It is not only internet auction sellers who can benefit from choosing their preferred courier company carefully but also ecommerce businesses that attract and retain customers by not only offering high quality, desirable products but the complete service. This means making sure that there are processes in place which allow customers to ask questions and get quick and comprehensive replies from a professional, friendly and attentive customer service representative. It also means being able to track the progress of your purchase, from the moment you have ordered and paid to the time when it arrives safely on your doorstep. It is also important to ensure that there is a simple and quick returns policy in place for when items arrive and they are faulty, unwanted or there has been a mistake in what has been sent.
Since the birth of the internet and the ensuing ecommerce boom, companies offering cheap worldwide shipping have become in demand and what they offer is becoming big business. Without courier companies offering low parcel prices and great deals on worldwide deliveries, ecommerce sites would soon get the same reputation as those internet auction sellers who sell items cheaply and bump up their profit margin with sky high shipping costs and this can be extremely detrimental to a company's customer base.
Delivery companies and online retailers must always work hand in hand to provide the best service at the lowest cost to the customer whilst still considering their profit margins, there must be room for customers to make free returns or to opt for cheaper delivery for a slower service if they don't mind when they get their goods. If this doesn't happen customers can become annoyed and look elsewhere to pay slightly more for the product and less on the shipping costs if this saves them any money at all.
Go online for cheap worldwide shipping and the lowest parcel prices from the most reputable couriers and you won't have to spend a fortune sending parcels from the UK to anywhere.
Parcel prices are key to successful ecommerce
By: Ron Jackson
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