subject: Family Care Management Redefines Homecare Service [print this page] In the homecare industry, the quality of service being provided is a principal concern in the lives of the most vulnerable segment of society. While the aging population increases, the number of homecare agencies is cropping up to meet the burgeoning demand.
However, care management sometimes goes below the standards of patient care. There seems to be a gaping hole in the communication line between the homecare providers and caregivers on one hand, and the family on the other. On reflection, the homecare concept is dynamically changing as the industry faces the increasing demographic pressure from seniors whose needs have become more complex as they approach their twilight years. These days, there is a growing need to bridge this gap and recreate a meaningful homecare ecosystem that will integrate family care in the overall patient care management.
The complexity of seniors' needs and the kind of care they require now force the entire industry to move towards an entirely different ecosystem. The whole enterprise of providing quality homecare service should be imbued with family care values to preserve the seniors' sense of security, privacy, and dignity in their own homes. Active involvement and participative support from families would soon become an integral part of a more family care-oriented homecare service. As the basic unit of society, families are in a much better position to promote lasting support for the sensitive elderly.
A collaborative approach involving homecare and other service providers, caregivers, healthcare professionals, and the families would result to an increased positive outcome. However, such collaborations could fail if there is an absence of a systematized organization and distribution of functions and responsibilities to the parties involved. Avoiding such mishap requires a set of well-defined objectives and the means of achieving them. Coordination is necessary to bring all the parties concerned and enable them to work hand-in-hand towards accomplishing a common goal. Confidence and trust building is imperative to iron out any differences that may put the interactive relationship to a halt.
Personalization of homecare, however, can never be holistic without bringing the family into the picture. They are the first point of reference before any homecare is given. They know the inherent difficulties in managing the prospective patient. It has been observed that there are some aspects of caregiving that only the family can provide. Families have the intrinsic ability to relieve their elderly folks of the psychosocial stressors that make their retirement lives uncomfortable. They are naturally viewed as trustworthy compared with strangers. Families enhance not only the physical health but also the psychosocial well-being of the seniors.
Family care management then becomes a daunting task for homecare service providers. Redesigning the framework for administering care would need enhanced care management software that is well-fitted with the necessary features to get the job done as effectively and efficiently as possible. To answer the demand of a dynamically evolving industry, ClearCare places the "Family Care Management" principle at the core of its belief. Homecare software should be designed to meet the specifications of the client and the client's family. That is why ClearCare makes sure its online care management software is user-friendly, affordable and a comforting tool for families. ClearCare's homecare software includes real-time task tracking which enables the management team and the families an eye on the tasks being performed and completed. Caregiver's time tracking ensures that there are people in the field to administer the care. Mobile technology makes care plans handy and portable via mobile digital devices like smartphones and tablets. This would enable the caregivers and the families an easy access to individualized care plans. Transparency is an important element of trust and confidence-building to ensure that a healthy collaboration will work. To increase the level of transparency, ClearCare's homecare software allows the clients to have an unhindered access to their loved ones' care plans, updates, and other pertinent information which gives them an oversight of how care is being given.
ClearCare has taken a whole new perspective on patient care. By emphasizing the need for a healthy collaboration of all parties concerned, Family Care Management has now become the driving principle behind the new approach to a more personalized administration of care to vulnerable seniors.
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by: Rajib
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