subject: Will Outsourcing Still Enjoy The Limelight In The Years To Come? [print this page] At a time when the UKs economic outlook remains precarious, it can be difficult for businesses to grow and expand. However, with awareness and careful management there is room for businesses of all kinds to perform well and one way companies are able to do this is through the use of outsourcing.
Outsourcing here in the UK can reduce risk for businesses and help them to extend both their service offering and manpower at a time when the rise of operational costs could otherwise make this difficult. By partnering with outside specialists such as Ventura BPO Services businesses can reduce costs for projects, or a specific element of their operations, while enjoying the revenue generated.
Although outsourcing can take place within the premises of your own company, commonly one factor that can contribute to savings made is the eradication for purchase of equipment, software or the cost of premises when outsourcing is contracted off-site. Despite this, the largest benefit of outsourcing is undoubtedly the ability to have a larger workforce at your disposal on a quick and flexible basis. On top of this outsourcing projects or operational elements of your business means you will not be responsible for the cost of training these staff, nor will you need to employ them on a permanent basis. Outsourcing also allows you to tap into the skills of an external and flexible workforce with existing skillsets allowing businesses to grow and dip their toes in new waters while minimising risk and investment.
Where work is outsourced to experienced teams firms can see increased performance and productivity, as well as enjoying access to the knowledge of experts within the field that the business may otherwise struggle to secure. In this way utilising the service of outsourcers can help you adopt best practices and innovations as you can tap into their tried and tested methods and reap the rewards of their established contact networks.
There are many things that outsourcing has achieved, both positive and negative it has made a huge difference to the lives of people in countries like China and India where most of the manufacturing and service industries have relocated respectively because they can now find work in their own countries, but with a higher pay scale than the normal standard that had existed so far. However, for the countries that outsourced these jobs because of cost constraints, it has led to problems galore even though theyve been able to reduce their overall expenditure considerably by paying less than half the usual amount in salaries.
Among the negatives of outsourcing are the facts that it is very hard to effect quality control when your operations are oceans away, and in the hands of people with a completely different culture. The security of operations is compromised at times, as is the quality of service provided. Also, in-house tensions flare up as locals realize that their jobs are being shifted offshore so that the company can cut costs and make more money. And factor in the fact that most governments are now cutting out tax breaks for companies that outsource, and you have many organizations rushing to reshore or backshore their operations.
So the key question today is how important is outsourcing going to be in the scheme of things to come? With globalization on a massive scale thanks to the Internet and other technologically innovative forms of communication, is it possible to dismiss this phenomenon which took the world by storm just a decade or so ago? And is it viable now for organizations to bring back all their overseas operations and still operate profitably?
So yes, while a few companies are moving lock, stock and barrel back home, there are many more who are still sticking it out; and its not too premature to hazard a guess that outsourcing will continue to enjoy its day in the sun, even if the rays are not as bright as they used to be.
by: Anand Sharan
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