subject: Philippines Outsourcing Companies: Making The Right Choice When It Comes To Offshoring Destinations [print this page] If you are outsourcing or offshoring, theres a good chance youve heard of Philippines outsourcing companies. Business process outsourcing (BPO) firms in the Philippines are among the most successful in the world. The country is recognized as the worldwide leader in the industry when it comes to voice services. It is also the second leading provider next only to India when it comes to non voice and complex services in the global business process outsourcing industry.
The strengths of outsourcing firms in the Philippines include English skills and excellent communication skills in general. Outsourced employees in the country are also for their friendly and accommodating work attitude which is a big plus for companies that are looking to hire offshore employees for their help desk or customer service, technical support, and voice services, just to name a few.
Comparatively lower labor costs also make the Philippines a very competitive outsourcing hub in the global BPO industry. The country has a young population and a large number of working age Filipinos because of its high rate of population growth which help keep labor costs competitive while the populations of the neighboring countries continue to age.
Cultural is another factor that helps keep Philippines outsourcing companies among the most preferred service providers in the world. For some outsourced jobs, this is a factor that can add value to the output or the finished product. An example of this would be how cultural fit makes Filipino animators the preferred outsourced employees of most international animation studios. The big animation companies find that since Filipinos are very familiar with American culture and can, in fact, understand or get American humor better, they can produce better representations of the American gags compared to their counterparts in other outsourcing destinations.
Leveraging on these strengths which would also include a large number of technically proficient and tech savvy employees the Philippine business process outsourcing industry grew quickly and has become what it is today a rapidly expanding and dynamic business sector. Little more than a decade after entering the global BPO sector, the Philippine outsourcing industry has become one of the worldwide leaders and is now
expanding further into more non voice services including web design, software development, search engine marketing or search engine optimization (SEO), web site content filtering or moderation, animation, and legal services,
It is crucial, of course, to choose which one among the Philippines outsourcing companies is the right fit for your company. One of the major considerations is the budget. But that doesnt mean you should automatically go for the service provider that charges the lowest fees. A good rule of thumb is to always look for the best talents that are within your outsourcing budget. The outsourcing company should be able to give you an outsourcing solution that covers your requirements at fees that your company can afford. And it should also have a comprehensive recruitment strategy that will help make sure that they always have the best people to consistently high quality outputs.
by: Pedro Caroll
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