subject: Customers' demands to know more about how their post travels bring about wider use of parcel tracking [print this page] Customers' demands to know more about how their post travels bring about wider use of parcel tracking
When a company in the delivery business can tell its clients exactly where their ordered goods are at any time during a working day, it is a small step to expect the same kind of transparency from the people who deliver our parcels and packages.
Mobile phones with SMS messaging, and real-time updates of vehicles' whereabouts through satellite tracking systems, have made it commonplace for up-to-the-minute information on the progress of a delivery towards its destination to be available.
Even delivery drivers working for the smallest of enterprises are expected to have a plan of their route laid out before they leave their depot, so that the people back at base can keep clients updated with information on their whereabouts, and give reassurance that a delivery in on its way, and, in many cases, how close it is to arriving.
Naturally, many unforeseen occurrences can put paid to a tightly drawn up delivery schedule, and with our roads getting increasingly busy and traffic levels more difficult to predict, this is only to be expected.
But in many cases, parcel tracking and satellite location of vehicles' whereabouts can help delivery company staff stay ahead of the game, adjusting delivery time estimates where necessary, and providing valuable reassurance that a delivery is, indeed, en route to its destination.
So many businesses now gear their operations around just in time' deliveries. This is usually because they only have limited space in which to store incoming items, and only so much capacity on their delivery vehicles. It is here, in highly time-sensitive environments, that a parcel tracking system comes into its own.
The use of such sophisticated equipment opens the doors to the potential for even greater refinement of the procedures for notifying recipients of the imminent arrival of a delivery.
In some cases, delivery companies have taken this to the next stage, linking their parcel tracking systems to a facility which automatically sends a notification of a consignment's estimated arrival time when it is a certain distance from its destination. The amount of time this can save, especially for a small business with limited resources, is greatly appreciated, as it can eliminate the need to spend long periods of time diverted from other duties waiting for a delivery to arrive.
Parcel delivery specialists really want to do all they can to make their jobs easier, and parcel tracking is a tool which certainly helps achieve this. Using it is usually free, but the amounts it can save, in both time and other work resources, is what makes it so valuable.
Tracking of a parcel delivery is available from most UK couriers, and is a highly valued facility in helping a business keep its staff away from their usual duties for as little time as possible
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