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subject: How Does a Travel Agency Work? [print this page]


How Does a Travel Agency Work?

How Does a Travel Agency Work?

Knowing how a travel agency works makes us easy to understand how it will help us solve our own problems regarding travel. Most of us have certain misconceptions about the way a travel agency works and the following points will help you solve this.

Free Services

No travel agency charges for inquiries and customers can ask about hotels, flights, possible destinations, cruise ship companies and rental cars for free. The agencies provide all this feature for free, thinking that the customer will choose them to book their trip. This is also a great way for the travel agent to let the customer know that they are well-versed and are knowledgeable in the area of travel and that the agent will only provide the best deal to them.

Services with a Fee

The travel agencies usually charge for only one thing which is to find the best deals for the clients and then they deserve to be compensated for their work. Most of the airlines never pay any commission on booking flights and in case, if by any chance commission is available, they will not charge the customer any fee but however, if there is no commission, then the client is definitely charged a fee.

Commission Services

Most of the travel agencies operate by creating accounts with a number of companies which includes the cruise ships, rental car companies, Disney and many others as well. Suppose a customer books the vacation with an agent, then although no extra fee is charged to the customer, but yet the agent receives his or her commission from the said company for booking the vacation with them and this could be anywhere between 10 to 18 percent. The agent works by having a good knowledge of the customer's likes and dislikes and strives hard to find the best deals which suits their interest and requirements. Customer service is a vital factor in this field and obliging to the same is a main factor in the travel industry.

Business Services

Travel agents definitely provide real services to the businesses and travel agents also earn great commissions on booking last-minute trips with the various companies and businesses.




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