subject: Australian Visa: What To Expect From A Migration Agent [print this page] So, youve decided to acquire an Australian visa with the help of a visa processing service. What kind of service should you then expect?
The Office of the MARA administers the functions of the Migration Agents Registration Authority under the Migration Act 1958. Migration agents must be registered with this office in order to provide you with Australian visa and immigration assistance.
Once you have signed up with an Australia visa service provider, they can help you with a number of things. Depending on the service level you agreed to, it can mean advice on visa requirements or even lodging the visa application in your behalf.
It is important to note however that a migration agent cannot influence the outcome of your application. But, they can help you build a strong and complete Australian visa application. The main advantage of having migration agents is using their knowledge of the systems and the legalities behind immigration.
You can also expect your migration agent to provide you with a written advice about the fees they will charge and the service they will provide for your Australian visa application. Additionally, they must act professionally and in a timely manner. They are also required to inform clients of the progress of their Australian visa application. They need to keep all client information confidential and not make misleading claims about the likely success of the application. Finally, as a MARA-registered agent, they are required to abide by the Code of Conduct.
MARA-registered agents are obliged to give you a copy of Information on the Regulation of the Migration Agent Profession.
