subject: Big Ticket Items and the Online Options [print this page] Big Ticket Items and the Online Options
There are many ideas about when and where you should buy electronics and how to get the best deals. Chain stores are a staple of the market, but are now trusting online sites to handle their needs. Buying online may afford you several benefits regarding what you buy and your overall satisfaction. For most people, the number one concern is money. In a 2006 survey, Consumer Reports asked 20,000 readers where they got the best deals on electronics. Most people preferred the internet. Prices for online retail are often the same or cheaper than at chain stores. People buy everything from small digital cameras to large TVs and sound systems. Sites like buy.com get a lot of traffic for online shopping because they deliver quality results. Many shoppers also consider customer service. For many people, customer service in retail stores is inadequate. Either you get a salesperson who can't help you or one who tries too hard to sell you something. Online shoppers, however, have a different experience. Finding products and information when shopping online is generally quick and hassle-free. If you need more information, you can simply do a little more research on the web. In the vein of customer service, an important area to note is the return policy. It's a good assurance to know you won't be stuck with a broken or defective item. Shipping of online purchases increases the potential for harm. For an online store, it's vital that you know the return policy. Buydig.com, for instance, has a very strict return policy. Once the product packaging is opened, there are very few products that can be returned. Costco is one example of a lenient return policy. At this store you can return most items at any time if their is a problem. If an item you bought online needs work, you can take it to a Costco warehouse. If you want a new plasma TV or another of the hottest electronics, do some thinking about where to shop. You may prefer a one-on-one connection with a salesperson and store in your neighborhood, or you may seek out the wealth of opinions and reviews available online. You don't have to settle for a bad experience because there are many great shopping options.
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