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subject: Online Tech Support – Know the Truth [print this page]


Online Tech Support – Know the Truth

Online Tech Support Know the Truth
Online Tech Support Know the Truth

Troubles can arise either on the software or hardware aspect of your computer. If in case there is a hardware error, you need to contact the customer care of the company whose make your computer is. More often than not, the hardware part is replaced and your computer will be back to normal functioning again. For example, you notice that your computer is getting overheated and that is being caused due to the irregular functioning of the cooling fan. If your computer is a Dell make, you just need to call the toll free number of Dell technical support. They will then hear out your problem and will ask you to ship the computer back to them so that they can replace the faulty part. The same goes true for HP support, Acer support and others.

Listing the Downfalls

Although calling up the technical support of your laptop's company is a good idea, it does have its share of downfalls. The first downfall is that they usually take a lot time. That is because they usually have a lot of customers to handle who are always growing. Moreover, if the problem requires shipping, it will take you at least 10 days to get your computer back. The other point is that calling up customer support and getting your problem fixed for free is valid only for an year. After an year, you will be charged a huge sum of money to fix the problem.

Other than the time and money aspect, you also have to confront the truth that these technical care services are not available throughout the day, 365 days an year. Since problems can occur anytime of the day, what you need is a service which will immediately respond to you, no matter the time of the day.

Online Tech Support -Satiating Your Need

There are various third part service providers which provide excellent online technical support. They are available all through the day and year and have a quick response and solution time for your problem. Moreover, the money they charge is far lesser than the technical support of Dell, HP or other multinational brands.




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