subject: Applying For Concessionary Cards Online [print this page] Applying For Concessionary Cards Online
With ever more senior citizens applying for concessionary cards as part of the English National Concessionary Travel Scheme, to obtain discounts on public transport, the existing postal application service is becoming costly and time-consuming.
Through a new online self-service portal, citizens can find it easier to arrange and renew their concessionary cards from home - something that will also help lower costs in the public sector and encourage more people to benefit from the scheme.
Concessionary cards are available for citizens over 60, who are eligible for discounts on bus travel in many areas of the UK. It has been estimated that around six million concessionary cards are currently in circulation, which will need to be renewed between 2011 and 2013, while more people turning 60 or becoming aware of the discounts are signing up to the cards each year.
This volume of applications and renewals amounts to significant time being spent on processing tasks by transport departments and other public sector institutions, such as libraries, but the advent of self-service online portals is set to improve these operational efficiencies.
Postal and face-to-face applications have become outdated in many areas of the public sector, representing a less convenient and less consistent method of processing. A straightforward online application for a concessionary card does not require citizens to be web-savvy, and will feature the same criteria as a traditional application, using ID verification to ensure the person's identity and age.
Electronic ID verification is an efficient process that protects citizens and companies against fraud and money laundering, by ensuring the customer is who they say they are without the hassle of providing and managing paper ID evidence. Electronic ID verification can verify a customer's identity within seconds, reducing their waiting time and appealing to those who were previously put off by the time-consuming process involved in traditional verification methods.
With rising fears over ID theft and data security, it's important to choose a reputable company for ID authentication services, which will benefit from a vast bank of data sources to help support customers' testimonies when applying for services online. Age verification is a key area of ID verification, especially significant when applying for a concessionary card, and customers can benefit from efficient and timely service when agreeing to verify their ID over the internet with an established organisation.
With the government's Digital Britain drive aiming to get the entire population online, systems such as electronic ID verification are increasingly providing a more convenient and secure service for British citizens.
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