subject: Start Training your Backup Coverage from Day One [print this page] Start Training your Backup Coverage from Day One
Those running a dollar store know the true reality of the conflict between needing to be at their store almost every hour it is open for business and taking just a little time off for rest, relaxation, family and friends. Even worse, what would happen if they needed to be out of town, or were unable to manage their store for some reason? As these owners look at their current staff they often realize there is no-one who has the training or experience to step in and take over the task of running a dollar store. Don't allow yourself to be put in this position. Read on for ideas to provide coverage should you need time away from your business.
If sales and profits support hiring a fully trained and experienced store manager or assistant manager, the time is right to start looking. This move could mean your store performs at peak efficiency whether you are there or not. It also provides coverage so you can attend to more strategic, long-term concerns.
If current sales cannot support manager or assistant manager wages, then move to plan 'B' - train a key carrier or closer for your business. This move should be the very least you do for yourself and your business. A key carrier is trained about how to open the store and how to close the store. Training doesn't require a great deal of cost or time. Once training is complete provide a simple checklist for opening and closing the store and make it available to your key carriers if they are handling the task.
Make sure you are carefully to provide training and hands-on experience with all aspects of the job. Should an unexpected absence occur, there will be enough turmoil without turning your business over to a totally untrained person. No matter what decision you make; an experienced manager or an assistant manager, or even a key carrier, always provide the training and tools to enable them to be successful.
To your success running a dollar store!
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